> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.consentmo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Add cookie Description, Provider, Duration

Understanding the cookies your website uses is crucial for ensuring transparency and gaining trust from your visitors. 

The **Consentmo GDPR Compliance** app enriches this understanding by providing dedicated fields for each cookie's description, provider, and duration. 

# How to set this

1. Open the **Cookie manager** tab,

2. Navigate to the **Manage cookies** section,

3. **As shown below** you can set the details for:

* **New cookies** can be added manually, and as you type, an auto-suggestion dropdown will appear with recommended provider, categories, duration, and description options that you can select from, as shown below:

![](https://gdprstorage.b-cdn.net/faq/gif/add-new-cookies-with-auto-suggest.gif)

* For **Unclassified cookies** you can edit them manually, and as you type, an auto-suggestion dropdown will appear, allowing you to select relevant options:

![](https://gdprstorage.b-cdn.net/faq/gif/Unclassified-cookie-with-auto-suggest.gif)

* For the **existing ones**, that are **already added to the table**

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/add-edit_fjaw85.gif)

# Where is this information visible?

After configuring these settings, the **detailed information for each cookie** will be displayed **in the Preferences popup** under every category:


![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/consentmosupport-google-chrome_1qyx9nv.png)

For these details to be visible to your store visitors, ensure the **Cookie information** option within the **Consent banner** > **Content** is activated:

[![](https://gdprstorage.b-cdn.net/faq/gif/cookie-information.gif)](https://gdprstorage.b-cdn.net/faq/gif/cookie-information.gif)

# How to get this information for each cookie

Determining the exact duration of each cookie can be challenging. 

Tools like **Chrome DevTools** or the **Chrome** [Cookie - Editor](https://chromewebstore.google.com/detail/cookie-editor/hlkenndednhfkekhgcdicdfddnkalmdm) can be useful. 

For precise duration insights rather than just expiration dates, consider using [www.cookieserve.com](https://www.cookieserve.com/). This service provides exact cookie durations, facilitating accurate description fields in the app.

# Cookies set by Consentmo GDPR app

Consentmo GDPR Compliance app sets two primary cookies: **cookieconsent_status** and **cookieconsent_preferences_disabled**, each with a lifespan of one year. 

This consistency ensures your website's cookie consent preferences remain intact across user sessions for an extended period.

More information on the cookies can also be found in our [Privacy Policy & Terms of Service](https://www.consentmo.com/privacy-policy-terms-of-service/en) > **Cookie Information ** section:

![](https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/consentmo-cookies_12t8gm2.png)

# Need assistance

Reach out to our dedicated support team at [support@consentmo.com](mailto:support@consentmo.com) or use the Chat button for immediate assistance.

