> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.consentmo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Plans Upgrade and Discount options


# How to upgrade my plan?

To upgrade your plan go to the **Pricing** tab in your app admin to see the plan you're currently using and the **available upgrade options**.

![](https://gdprstorage.b-cdn.net/faq/gif/New-pricing-section.gif)

This page displays **all the features included in each plan**, along with more **explanations on each of them**.

![](https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/tooltip-for-plasn-page_a8kkqd.png)
# Custom/bulk discount

if you are managing more than one store on which the Consentmo app is installed on, please reach out to our support team and ask for your special discount rate.

The option can be found below the plans as shown here:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/multistores-discount_1uvzw5t.png)



# Free Trial Details:

All paid plans come with a 7-day Free Trial.

During this trial period, you can **upgrade** to a higher plan or **downgrade** to a lower one **without being charged**, as long as the change is made **within 7 days of the initial upgrade**.

# Discounts for Annual Payments:

If you’re looking for a discounted price, check out the **Annual Payment** options in the **Pricing** tab. You can easily switch between **monthly** and **yearly** views of the plans.

[![](https://gdprstorage.b-cdn.net/faq/gif/Annual-plans.gif)](https://gdprstorage.b-cdn.net/faq/gif/Annual-plans.gif)

* Annual **Standard** Plan: **Save $18** compared to monthly payments.

* Annual **Plus** Plan: **Save $58** compared to monthly payments.

* Annual **Enterprise** Plan: **Save $108** compared to monthly payments.

# Confirmation for the plan change

Once your plan upgrade is confirmed, you will receive an email with details about the features included in the new plan. Here's an example of the notification:

![](https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/upgrade-plan-email_bdbdak.png)

# Important Notes:

**Permissions**: If you encounter issues while upgrading, ensure that your Shopify account has the necessary permissions. Contact your store admin to verify this. Below is an example of a page you might see if permissions are lacking:

![](https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/faq-48-update_5zkqo.png)

# Account-Specific Plans:

Plan **upgrades** apply **only to the specific Shopify account** where the upgrade is made.

For instance, if you have multiple stores like `my-us-store.myshopify.com` and `my-eu-store.myshopify.com`, an upgrade made on `my-us-store.myshopify.com` will only apply there.

Currently, cross-account installations are not supported, but we are considering adding this feature in the future.

# Features available in my plan

Once the upgrade is complete, when you access the app settings, you will see each paid feature with a **Premium badge** which will **indicate on hover** if the option is **available in your plan**.

Here is a reference on that as well:

[![](https://gdprstorage.b-cdn.net/faq/gif/Premium-badge.gif)](https://gdprstorage.b-cdn.net/faq/gif/Premium-badge.gif)

# Need Help?

If you need assistance, feel free to contact our support team:

**Email**: support@consentmo.com

**Live Chat**: Use the chat button at the bottom right corner of your browser.