> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.consentmo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Privacy request pages - Explained

Our app offers complete sets of **Privacy Requests pages** upon installation. 

Depending on the regions you selected when you Enabled the Cookie banner, the following Privacy Requests pages are automatically generated:

*  **GDPR (EU/EEA + UK)** - GDPR Privacy Requests page
*  **US Laws (Covering all of the US customer privacy laws)** - US Privacy Requests page & Do Not Sell or Share My Personal Information page
*  **PIPEDA (Canada)** - Canadian Privacy Rights (PIPEDA & Quebec Law 25) page
*  **APPI (Japan)** - 日本のプライバシー権利（APPI）page
* **LGPD (Brazil)** - Central de Privacidade (LGPD) page
* **APA-NZPA (Australia + New Zealand)** - Privacy Rights (Australia & New Zealand) page
* **Rest of the world** - Personal Data Requests page

||| **Note:** If you are on a paid plan and enabled the Cookie banner to display **Worldwide** during the Quick Setup, all the Privacy Requests pages mentioned above will be automatically generated for your store. See example below:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/compliance-pages-list_1h2bwoq.png)

# Generating missing pages

If there is a page that you need, but it is not generated, please follow these steps:

* Go to the **Privacy center** tab 

* Open the **Privacy request pages** section

* **Generate** the pages you need 

* You have two options there 

1. Enable the **Smart Privacy Center** and centralize the privacy requests in a single page 

2. **Generate regional pages** and have a separate page for each region the banner is enabled for

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/privacy-center-initialview_11zwqjx.png)

|| The following steps are explaining the details around the pages if you decide to go with the Separate regional pages. 

If you want to set a single page to cover all requests based on the location of the visitor instead of generating separate pages for each location, please refer to the guide here:

* [Smart Privacy Center - Privacy requests](https://support.consentmo.com/en/article/smart-privacy-center-privacy-requests-8p4wcp/)

# Purpose

The DSAR pages will give the option for your customers to submit requests for:

* **Editing Account Information**

* **Exporting Order Details**

* **Manage Privacy Preferences**

* **Withdraw Consent**

* **Data Erasure**

For your convenience, **all these** are **automated** via our app.

* **"Do not Sell my data"** is the only request that **require your action as a store admin**.

You will also receive the notification of these requests via email and check the records in the Cookie manager tab > **Customer data requests** tab.

In order to see how to handle such requests, please follow the guide in our article below:

* [Receiving a “Do Not Sell my information” request](/en/article/receiving-a-do-not-sell-my-information-request-15fdmsk/)

**These are all the necessary types of requests** your store needs in order **to be compliant with the Customer Privacy Laws**. 


# Privacy contacts

On the page there is also information on the DPO (data protection officer) and company address available for the store users, so they can contact you directly for other data management-related inquiries, like:

* **Right to Restrict Processing**
* **Right to Object**
* **Right to Lodge a Complaint**

More on this can also be checked here:

* [Privacy Contact Information for your DSAR pages](https://support.consentmo.com/en/article/privacy-contact-information-for-your-dsar-pages-7e6vqg/)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/contact-information-dsar_jp08xg.png)

# Appearance

*This is **how the GDPR Privacy Requests page looks like** in your storefront.*

[![](https://gdprstorage.b-cdn.net/faq/gif/DSAR-pages-example.gif)](https://gdprstorage.b-cdn.net/faq/gif/DSAR-pages-example.gif)

* Here is an example of how you can submit a request for **Editing Personal Account Information**:

1. Click on **Correct my information**

2. Enter your email address and click on **Submit**

3. Check the **confirmation on the top of the screen** for the **successfully submitted request**

[![](https://gdprstorage.b-cdn.net/faq/gif/DSAR-request-example.gif)](https://gdprstorage.b-cdn.net/faq/gif/DSAR-request-example.gif)


You can follow the same process of submitting requests for the rest of the sections of the Privacy request pages.

# Keeping track on the requests

The **records on the requests** are also **kept** safe in the **Analytics and Reports** tab > **Customer data requests** section of the app:

There you have multiple options for **filtering and managing** the records.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/consentmosupport-consentmo-gdp_1q0dj8d.png)

# Need help?

In case you need any assistance, please make sure to reach out to our support team via live chat or at support@consentmo.com