> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.consentmo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Web Accessibility Analytics

The **Accessibility Analytics** section in **Consentmo** gives you visibility into how visitors interact with your **Web Accessibility widget** on your storefront.
These insights help you:

* Understand which accessibility features are actually used
* Monitor engagement trends over time
* Demonstrate accessibility usage and effort for audits and reviews

# Where to find Accessibility Analytics

1. Open **Consentmo GDPR** in your Shopify Admin

2. Go to **Analytics & Reports**

3. Select the **Web Accessibility** tab

[![](https://gdprstorage.b-cdn.net/faq/gif/Accessibility-analytics.gif)](https://gdprstorage.b-cdn.net/faq/gif/Accessibility-analytics.gif)

# Date range selector

At the top-right, you can filter analytics by:

* **Today**

* **Yesterday**

* **Last 7 days**

* **Last 30 days**

* **Custom range**

All metrics update dynamically based on the selected time period. There you also have the option to set a custom date range:


![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/date-filter1_i9n9w1.png)



# Overview metrics


### Widget opens

This shows how many times visitors opened the **Accessibility widget**.

* A higher number means visitors are actively engaging with accessibility controls
* Percentage change compares usage with the previous period

### Total interactions

This shows the **total number of actions** taken inside the accessibility widget.

An interaction includes:
* Enabling or disabling a feature
* Adjusting text, colors, or navigation aids
* Using reading or visual assistance tools

### Top features

This section highlights the **most frequently used accessibility features**.

Examples you may see:
* **Bigger text** – users increased font size
* **Image tooltip** – image descriptions were enabled
* **Reading mask** – focus aid used for reading content

This helps you understand which accessibility needs are most common among your visitors.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/ada-analytics-overview-metrics_vrvp2d.png)

# Granular stats

The analytics for the features available in the Web Accessibility widget can also be checked in more detail by category.

The categories there are the following:

1. **Text and display adjustments**

These metrics track features that improve **readability and text clarity**.

2. **Color adjustments**

These tools help users with **visual sensitivity or color contrast needs**.

Use these insights to see how often visitors rely on visual adjustments to comfortably browse your store.

3. **Navigation adjustments**

These features support **focus, orientation, and page structure**.

These tools are especially helpful for users with cognitive or attention-related accessibility needs.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/ada-analytics-sections_g1fz6f.png)

## How to interpret the numbers

* **Counts** = number of times a feature was used
* **Percentage change** = comparison with the previous selected period
* A dash (—) means there was no prior data to compare

There is no “good” or “bad” number — usage simply reflects how visitors interact with your accessibility tools.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406951a4000/ada-analytics-numbers_sllc66.png)

# Why this data matters

**Accessibility Analytics can help you:**

* Validate that accessibility features are actively used
* Identify which tools are most valuable to your audience
* Support internal accessibility reviews or partner audits
* Demonstrate continuous accessibility effort on your store

## Important note

|| Accessibility Analytics track **feature usage only**. No personal data or identifiable user information is collected or stored.


# Need help?

In case you need any assistance, please make sure to reach out to our support team via live chat or at [support@consentmo.com](mailto:support@consentmo.com)