Articles on: FAQ

Why am I seeing an N/A in the Policy Acceptances tab?

This means that the acceptance or blocking of cookies came from a customer that is generally not registered in your website or they are registered but are currently not logged in into their account. Hence, we are not able to retrieve the data for their e-mail and customer ID. That is why these acceptance entries will be marked as Guest Customer and N/A under the Customer # column.

Updated on: 24/08/2023

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