Articles on: Setup Guide

11. Close/Reject options - add, remove and configure

The Reject button and the "X" options for the Cookie banner are optional and can be set or removed from there as explained below:


Reject button


To manage the showing of the 'Reject' button on the cookie banner, follow these steps:


  1. Go to the Cookie banner tab


  1. Open the Behavior section


  1. In the Cookie banner behavior you have several options for showing the Reject button in the cookie banner in combination with other buttons as well:


  • Accept / Reject / Preferences - Recommended


  • Accept / Reject


  • Reject only



More on the configuration can also be checked below:



Please note that the 'Reject' button is programmed to refuse all categories of cookies, except those that are strictly necessary for the website to function. This default setting is intentional and remains consistent irrespective of the initial configuration of the cookie banner, ensuring that necessary site functions remain unaffected by a user's choice to reject cookies.


X (close) icon


There is also an option from which the visitors of the store can interact (close) the cookie banner.


To manage the showing of the X (close) icon button on the cookie banner, follow these steps.


  • Cookie banner tab


  • Behavior section


  • In the Banner interface controls toggle On or Off the Show close icon option, depending on your preferences



The behavior of the X (close) button is configurable only in the Plus and Enterprise plans. For the Free and Standard users, once enabled it will only allow the Necessary cookies!


More on the configuration can also be found in the FAQ:



Need help?


For direct support, you can reach out via the live chat or by sending an email to our support team at support@consentmo.com

Updated on: 16/01/2026

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