• 1. Is the cookie bar visible on your store front?

  There are many reasons that may cause the cookie bar to not show on your store upon the initial installation of the app. We have combined them all here: Why the Cookie bar is not shown in my store? If you are still not able to visualize the cookie bar after checking all possible reasons in the above FAQ, you can contact our support team for help.Few readers

• 2. How to enable the cookie bar for specific regions?

  Now that the cookie bar is successfully showing in your store. You need to make sure that it will show for the regions you are operating in. You can do that from the Enable For Specific Regions setting located in the General tab:Few readers

• 3. How to set up a Privacy Policy page for your store?

  If you do not have a Privacy Policy/Terms & Conditions page yet, please follow these instructions: Shopify guide on setting store policies. You should manually update your Privacy Policy and Terms & Conditions texts to be compliant with all requirements. Depending on which law you want to be compliant with, you will need to describe these transparency requirements as per this FAQ question: What are the transparency reFew readers

• 4. How to add the Privacy Policy page to the Cookie bar?

  Once you have the Privacy Policy page created, you can easily link it to the Cookie bar by navigating to the Cookie Bar tab Cookie Bar Content section Privacy Policy Link. For more information check the FAQ below: How to add my store’s Privacy Policy link to the Cookie bar?Few readers

• 5. How to configure which cookies to be initially blocked upon landing on the site?

  You are able to choose which of the cookies to be initially active and which ones to be initially blocked when a customer lands on your store. Depending on how you want your cookies to be configured in the Cookie bar and Preferences popup, we would advise you to check the following FAQ question for more instructions: How can I set the Cookie bar to block marketing, analytics or functionality cookies by default? (/en/article/how-can-i-set-the-cookie-bar-to-block-marketing-analytics-or-functioFew readers

• 6. How to add blocking of tracking services: Google Analytics, Facebook Pixel, etc..?

  If you have added the Google Analytics and Facebook Pixel tracking through the Online Store Preferences, or via any of the native Shopify Sales Channels dedicated to adding tracking services for the store, in the section for “Choose when marketing and analytics data is collected for customers from the EU, EEA, UK, and Switzerland:”. The recommended Collected after consent option is the one you can select in order to have Shopify’s and our app’s settings fully integrated wiFew readers

• 7. Compliance pages. What are they and what to do with them?

  In order to better understand what are the Compliance pages and how they work we would advise you to check the following article: What is the relation between the Compliance pages and the Request Emails and Request Pages? Now that this is clear, here is where you can locate them and how you can add them to your store front: Where is my GDPR page, and how can I access it? (/Few readers

• 8. How to give the option to visitors to withdraw a consent?

  According to the GDPR law, consent shall be as easy to withdraw as to give. That is why we advise on adding an option for this in your store that will trigger the preferences popup again. This way, your website visitors will be able to change their preferences. More on how you can do that as a Free or Standard plans user, and add either a button or a link in a certain page for the store, or have this as a link in the Footer, you will be able to find the FAQ section: Can I re-opeFew readers

• 9. How to position the cookie bar in the middle of the screen?

  If you are on a Premium plan this can be easily done from the Design tab Position as shown in the screenshot below: If you are a Free user, you will need to follow the steps listed in this FAQ: How to position the Cookie bar in the middle of the screen?Few readers

• 10. How to block the content of the store before an interaction with the cookie bar?

  If you are on a Premium plan this can be easily done from the Design tab Position as shown in the screenshot below: If you are a Free user, you will need to follow the steps listed in this FAQ: How to blur out the store's pages until the customer gives his consent?Few readers

• 11. Close/Reject option - how to add, remove and configure it?

  First and foremost, you should know that the Reject button is hidden by default. If you wish to show it on the cookie bar, please check the following FAQ: How can I Show/Hide the Reject button on the Cookie bar? Furthermore, if you like toFew readers

• 12. How to translate the app?

  Our app and its elements can be translated in two ways: manually or automatically. If you have only one language in your store and you don’t use any translation apps, you can follow the steps for translation listed below: How to translate the app if my original/default store language is not English? If you are already using a Translation app, you can navigate to the Other Settings tab *Few readers