This initial cookie configuration plays an important role in managing the customer experience and their privacy concerns.

Where to set this

To configure which cookies to be blocked or set initially you can follow these steps:

Log into your store and navigate to the app.

Go to the Consent banner tab

In the Behavior tab go to the Initial State Of The Cookie Bar section

What are my options

The control you have over these cookies can significantly impact your store's compliance and the user experience.

For instance, you might choose to:

Keep all cookies active until the visitor opts out.
Block analytics cookies until consent is given.
Block marketing cookies to prevent tracking before opt-in.
Block functionality cookies that may not be essential for the website's operation.

Recommendations

The majority of the customer privacy laws worldwide, require for all cookie categories to be blocked initially, as shown above. And that is what we recommend as well.

Need help?

For direct support, you can reach out via the live chat or by sending an email to our support team at support@consentmo.com

Updated on: 02/12/2024