In the app settings, you can also manage the behaviour of the cookies and how are they set for the store visitors.

Setting the initial state of the cookies

You can set the Initial state of the Cookie groups by following these steps:

Go to the Consent banner tab

Open the Behaviour section

Check the Initial state of the cookie bar option

Following the guidelines from the customer privacy laws, we recommend all of the Cookie groups to be blocked initially in the app settings as shown below:

Behaviour of the Accept button

In the same section you can also set the option for Regard the Initial State of the Cookie Bar for the Accept button.

If you select - No (Recommanded) - The "Accept" button of the Cookie Bar will accept all cookies, regardless of the Initial State Of The Cookie Bar selection.

If you select - Yes - The "Accept" button of the Cookie Bar will regard the settings in the Initial State Of The Cookie Bar option.
(If the cookies are blocked initially, the Accept button will keep them blocked once clicked).

Behaviour of the X / Close icon

You can also configure the behavior when your visitor clicks the Close/X icon of the Cookie bar.

The example below shows how the Close/X icon’s behavior is set to block all the cookies when the visitor clicks it.

Need help?

For direct support, you can reach out via the live chat or by sending an email to our support team at support@consentmo.com

Updated on: 14/12/2024