Consent Log
Tracking the Policy Acceptance in your store
The Consentmo GDPR Compliance app offers detailed information on the cookie bar interactions in the Cookie manager tab, specifically within the Consent records section. Acceptance stats This feature presents a detailed view of how visitors engage with the Cookie bar, allowing you to monitor acceptance or rejection rates of different cookie categories. Here's how you can access these insights: 
Filtering To filter the request made based on the specific Compliance page in your store, you can navigate to the Analytics & Reports tab > Customer data requests section, as shown below: There, you will have the option to see the requests being made from each Compliance page you generate from our app. Exporting If you want to export the **Customer data rFew readersShowing the Requests made from the Privacy request pages
Where to find the records Navigate to the Privacy center tab Open the Customer data requests section You can also filter the requests by: Time frame - Select a period for which the requests should be shown Source of request - which Customer data request page it was sent from Request Type - Edit profile, Personal Info Request, Customer Deletion Request etc. [](https://gdprstorage.b-cdn.neFew readers
Cookie Banner Settings
Initial state of the Cookies and buttons setup
Learn how to configure the initial state of cookies for user consent in your store. Navigate through our app settings for optimal privacy compliance, ensuring a tailored experience for your visitors.FeaturedCookie widget/ Footer link - Re-open cookie banner
Learn how to add a Cookie Preferences widget to your Shopify store, allowing visitors to change their cookie consent at any time. This guide explains how to enable the widget from the Consentmo Cookie Banner settings, customize its design and position, and optionally display it as a floating widget or a link in your store’s header or footer. Providing easy access to cookie settings helps improve transparency and supports compliance with privacy regulations.Some readersCookie Policy option (manual)
Learn how to easily add a complete cookie list and create a Cookie Policy page using Consentmo. This guide explains where to find the cookies table HTML, how to embed it on your site, allow visitors to manage consent directly, and update missing cookie details for full compliance.Few readersBulk Import and Export trackers using a CSV file
You now have the option to Import and Export trackers on a CSV file by going to the Cookie manager tab > Tracker Manager section > Import and Export options, as shown below: This feature is available for Plus, and Enterprise plan users. Importing a list of trackers You have the option to Import a custom list of cookies from a CSV file. A Sample CSV file can be downloaded from the Import modal by clicking on the sample CSV template [ and a status indicator confirming whether the cookie banner is publicly visible. ✅ “The cookie banner is currently visible to everyone.” Banner Status Toggle Just beside the status messFew readers
Design
Close the Preferences popup - Click away option
There is an option for the Preferences modal of the cookie banner to be closed with a click-away function. Where to find it? To enable the option, please follow the steps here: Go to the Cookie banner tab Open the Behavior page Find the Interaction and display controls section Toggle the Dismiss on outside click Onor Offdepending on your preferences How it works? It gives you the option to enable **closing of the PrFeaturedNative Mobile Banner (NMB): Mobile-Friendly Cookie banner view
Native Mobile Banner is a Consentmo feature that adapts your cookie banner to iOS and Android devices, matching each operating system’s native styles, buttons, and fonts. Designed to improve mobile user experience and increase consent acceptance rates, it delivers a clean, familiar look on mobile while leaving your desktop banner unchanged. The Native Mobile Banner is available on Plus and Enterprise plans and can be enabled directly from the Cookie Banner design settings.Few readersChanging the Cookie banner layout and position
Position options By default, the Cookie banner is displayed at the bottom part of the screen. If you want to change the position of the Cookie banner, you can navigate to: Cookie banner Design tab > Banner layout If you select the Banner view, you will see the Position option with Bottom and Top available there The Centered pop up view, ifFew readersEnabling the “Reject” button and “Close/ X” option
Setting a Reject button In the app settings, there is an option to enable a “Reject Button” on the cookies banner. To manage the showing of the 'Reject' button on the cookie banner, follow these steps: Go to the Cookie banner tab Open the Behavior section In the Cookie banner behavior, you have several options for showing the Reject button in the cookie banner in combination with other buttons as well: Accept / Reject / Preferences - **RecFew readersCustom CSS options
If you are running the **Plus **or the Enterprise plans of the app, you can apply custom CSS to different elements of the Cookie banner and the Preferences popup. This can be done by following these steps: Open the Cookie banner tab Go to Design In the Design section, hit the Show more option Find the Custom CSS section To kFew readersCustomizing the Customer data requests - Request Page Settings
Once a Privacy request is submitted, customers receive an automated email confirming their submission - the Privacy request email. This email includes a link to their Request Page, where they can track their request status and adjust their data preferences. Example for the request page from an account edit request: Where to customize the pages? If yoFew readersCustomizing the DSAR emails settings
These are the **emails **your customers will receive after submitting a request through the DSAR Pages Where to customize the emails? If you want to customize the email template for the DSAR (Data Subject Access Requests) pages’ request email you can follow these steps: Go to the **Settings **tab > Policies section Open the Request confirmation emails section Check the **DSAR emaFew readers
Integrations
Consentmo - Checkout Extensibility
Offer your customers the ability to provide consent with our cookie banner that loads inside your checkout with the latest checkout extensibility from Consentmo - Build for ShopifyFeaturedTCF v2.3 Compliance - Consentmo
The Transparency & Consent Framework (TCF) version 2.3, developed by the Interactive Advertising Bureau (IAB) Europe, is a standard designed to help ensure digital advertising continues to respect users' choices and align with the General Data Protection Regulation (GDPR). It aims to provide a clearer communication path between publishers, advertisers, and users regarding data usage and consent. Consentmo has been **approved as a Consent Management Platform (CMP) by IAB EuropeSome readers
Translation
This section contains no articles.
Consentmo Terms & Conditions Checkbox: Setup and Configuration Guide
The Terms & Conditions Checkbox in Consentmo lets you require customers to agree to your store's terms before proceeding with a purchase. You can display the checkbox on product pages, the cart page, or the cart drawer, link it to your Shopify Terms of Service or a custom policy, customize its appearance, and record customer acceptance. This feature can help customers acknowledge important purchase conditions, including return policies, shipping terms, and other store agreements. Plan avaiFew readersADA & WCAG - Accessibility Statement
Learn how to create and customize an Accessibility Statement page in Consentmo for Shopify, add business contact details, match your store branding, support multiple languages, and publish a clear accessibility commitment.Few readersAlt Text Manager: Generation Settings Guide
Discover how to configure generation settings in Consentmo’s Alt Text Manager to create alt text for product, collection, and blog images. Learn how to select content sources, control which images are included, and ensure existing alt text remains unchanged while improving accessibility and search visibility.Few readersConsentmo Accessibility Scanner
Learn how to use Consentmo’s Accessibility Scanner for Shopify to scan key storefront pages for WCAG 2.2 AA issues, review accessibility scores, prioritize fixes, monitor recurring problems, and run scheduled scans.Few readersConsentmo Age Gate: Setup and Configuration Guide
Learn how to configure the Consentmo Age Gate for Shopify, set age requirements, apply regional rules, choose verification methods, customize the design and content, and control where the age check appears on your store.Few readersConsentmo cookie banner - A/B Testing
Learn how to set up A/B testing for your Consentmo cookie banner, compare two banner variations, choose a winning metric, set the test duration, review performance, and automatically apply the better-performing version.Few readersConsentmo GDPR banner preview - Per region
Once the Smart Geotargeting feature in the Consentmo GDPR app is enabled, and you wonder how the banner looks for each destination, you can now preview this in the app settings directly. Where to find it? The preview for the cookie banner per regions can be found in the Cookie banner tab > Design & Behavior sections: Below you can checFew readersConsentmo GDPR - Customer accounts block
The Consentmo GDPR Compliance app allows you to offer a cookie bar to your store visitors at the Order status page as well now. This feature will give them the option to provide or change consent for the order confirmation pages as well. In the settings of our app, the feature is available for Enterprise plan users. Enabling the Cookie bar for the Order Status page The feature can be found under: Settings tab Customer accounts block section. Once you hFew readersCustom unified Sending Domain setup
Learn how to set up a Custom Sending Domain in Consentmo to send Smart Privacy Center and EU Withdrawal emails from your verified domain, manage DNS verification, sender identity, and email settings.Few readersCustomizing the Customer data requests - Request Emails Settings
The emails this is related to, are the ones received after a request is submitted from any of the DSAR pages. The customization options are available to all our paid plan users. Request Email Example: Where to find it To access the customization options, follow the below steps: Go to the Privacy center tab Under the **PriFew readersDo Not Sell banner button - Functionality
Learn how to customize the Do Not Sell button in Consentmo’s Shopify cookie banner, control which cookie categories remain active or are blocked, and configure the behavior for regions using Smart Geotargeting.Few readersHow to Set Up the EU Withdrawal Page and Button in Consentmo
Learn how to set up the EU Withdrawal Page and Button in Consentmo to let EU customers submit contract withdrawal requests directly from your Shopify store. This guide explains how to enable the feature, customize the withdrawal form, add a footer link, configure multilingual settings, and manage submitted EU withdrawal requests.Few readersImprint & additional links in the Cookie banner
Learn how to add an Imprint link to your Shopify cookie banner using Consentmo GDPR Compliance. Easily link your Imprint or legal page from the app settings—no coding required. Ensure transparency and meet legal disclosure requirements for regions like Germany, Austria, and Switzerland in just a few steps.Few readersMeet ADA & WCAG Standards with Consentmo’s Accessibility Widget
Make your Shopify store accessible with Consentmo’s new Web Accessibility Widget. Ensure ADA, WCAG, and EEA compliance while offering an inclusive browsing experience with fully customizable design, position, and colors.Few readersShow Opt-out Confirmation for USA Opt-out Signals
This feature lets Shopify merchants display a clear confirmation message after a visitor submits an opt-out request. By notifying users that their privacy preference has been successfully applied, it improves transparency, user trust, and helps support compliance with U.S. privacy laws such as CCPA/CPRA. The confirmation message can be fully customized to match your store’s tone and compliance requirements and appears directly on the cookie banner and privacy preferences popup once the opt-out is completed.Few readersSmart Cookie Policy page
Learn how to create and customize Consentmo’s Smart Cookie Policy page for Shopify, automatically display detected trackers, manage disclosure levels, match your store’s branding, and publish multilingual cookie information.Few readersSmart Geotargeting - Consentmo GDPR: Region-Specific Cookie Banners for Global Shopify Compliance
Learn how to display region-specific cookie banners in your Shopify store using the Consentmo GDPR app. This guide explains how to configure different banner types, consent models, and tracking settings based on visitor location. Customize your banner for regions like the EU, US, or other countries to match local privacy laws while improving user experience and maintaining compliance.Few readersSmart geotargeting - Hide VS Disable banner
Learn how to hide the cookie banner for specific regions while still providing users with access to manage their cookie preferences. This guide walks you through the setup, explains key differences between Hide and Disable options, and helps you stay compliant with regional privacy requirements.Few readersSmart Privacy Center - Privacy requests
Smart Privacy center by Consentmo gives you the option to have a all-in-one page for the customer data requests that you need to give as an option to your store visitors. The page has an option for multilingual setup as well covering all languages you have as well. There is an option for adding custom CSS as well, giving you the freedom to adjust the page styling further if needed. It covers all location worldwide and is basically giving you global compliance on the data subject requests.Few readersWeb Accessibility Analytics
Learn how to use Accessibility Analytics in Consentmo to track how visitors interact with your Web Accessibility widget. Monitor feature usage, engagement trends, and accessibility efforts over time—without collecting personal data.Few readersWeb Accessibility link - Header/Footer option
Optimize your store’s accessibility with the Consentmo GDPR app by turning the Web Accessibility widget into a clean header or footer link, complete with customizable CSS selector, position, text, and advanced styling options, plus a step‑by‑step guide and video tutorial for easy setup.Few readersWeb Accessibility link - Regional settings
Learn how to configure accessibility widget regions in the Consentmo GDPR app for Shopify. This guide shows how to enable the web accessibility widget globally or restrict it to specific regions such as the USA, Europe, the United Kingdom, Canada, or Australia and New Zealand, helping merchants comply with accessibility regulations like ADA, EAA, and AODA.Few readers