Dashboard
Enabling the Cookie Bar
When you navigate to the Dashboard Show Cookie bar field, there you will have the following three options: Enable - Once you choose this option, the Cookie Bar will be shown on your store to the specific regions you enable the Cookie bar for. Disable - You may use this option if you would like to test if our app causes a conflict with another app or with your store’s themFew readersThe meaning behind the Statistics shown in the Dashboard
If you navigate to the Dashboard section of our app, you will notice the following graphics below: There you will be able to find the following sections and information on the activity of the visitors towards the cookie bar and overall. Features Available for Free and Standard Users For our Free and Standard plan users, the updated dashboard provides important data such as: CoFew readersUnderstanding the Quick Links and Action
We have created shortcut links from the Dashboard section of our app for your convenience, as you can see in the image below: Here are the links and actions you can take: Show Cookie Bar - Here, you will have the option to “Enabled,” “Disabled,” or Choose the “Admin mode” if you are still setting up the app for your store. Cookie Bar Content & Checkout Block - The MaFew readers
Translation tab
Manual Translation of the Cookie bar and Preference Popup
Discover how to manually translate the Consentmo Cookie Bar & Preference popup in Shopify. Follow our video tutorials and detailed FAQ guides to tailor content to your store's language, ensuring clear communication with your audience. Options available for theme locale file translations.FeaturedChanging the Language of the Compliance Pages and Request emails
Optimize your user experience by easily changing the language of Compliance Pages and GDPR Request Emails on Consentmo's premium plans. View our demo for a step-by-step guide on customization.FeaturedSetting up the Default Language of the Cookie Bar and Preference popup
Easily set the default language for the Consentmo Cookie Bar & Preference popup on Shopify. Dive into our guide, switch between popular languages, and ensure your site communicates clearly with your audience. Remember to refresh metafields after changes for seamless integration.Featured
Cookie Bar Settings tab
Managing the Cookies of your store
Discover comprehensive guidance on managing your store's cookies, whether on a free or paid plan. From editing cookie details to utilizing our Cookie Scanner for Pro and Enterprise users, ensure a seamless user experience.FeaturedConfigure the Initial state of the Cookies in your store
Learn how to configure the initial state of cookies for user consent in your store. Navigate through our app settings for optimal privacy compliance, ensuring a tailored experience for your visitors.FeaturedRe-open the Cookie Preferences
Provide visitors the flexibility to change their cookie preferences with the 'Re-open Cookie Bar widget'. Discover its easy setup for Plus and Enterprise users and explore alternative solutions for Free and Standard plan users in our detailed guide.FeaturedEditing the Text of the Cookie bar and Preference popup
Customize your Cookie Bar and Preference Popup text seamlessly in Consentmo. Navigate to the Cookie Bar tab to tailor messages, add privacy policy links, and ensure clear communication with visitors.FeaturedLinking your Privacy Policy page to the Cookie Bar
Effortlessly link your Privacy Policy to the Cookie Bar in Consentmo. Follow our guide in the Cookie Bar tab to ensure visitors have direct access to your data protection details.FeaturedCookie Information Table - Explained
Discover how to effortlessly add a comprehensive list of cookies used in your store to your Privacy Policy page with our Cookie Information Table feature. Located in the Cookie Bar tab, this tool categorizes cookies for easy copying and integration into any page. Learn more in our tutorial about managing cookie descriptions and categories for enhanced customer privacy compliance."Few readersBulk Import and Export cookies using a CSV file
You now have the option to Import and Export Cookies using the CSV file when you navigate to the Cookie Bar Settings tab Management section Import and Export Cookies, as shown below: This feature is available for Plus and Enterprise plan users. You can click the “More Info” button, if you want more information on how to populate the CSV file correctly, as shown below: (https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/import-export-moreinFew readers
Compliance pages
Compliance pages and Request Emails and Pages - Explained
Merchants are regularly confused when it comes to the relation between the GDPR Compliance Pages and the Request Emails and Request Pages. In this blog post, we will dive into more details in order to show what each one of these do. What are the GDPR/CCPA Compliance pages and how do they work? The Compliance pages include all the necessary GDPR types of requests your store needs in order to be compliant with the customer privacy laws reFew readersUnderstanding the Compliance pages
The Compliance pages will give the option for your customers to submit requests for Editing Account Information, Exporting Order Details, Requesting a Report, and Data Erasure. These are all the necessary types of requests your store needs in order to be compliant with the Privacy Policy Law. We have already automated the process for your convenience, and our app handles all the requests through the Compliance pages’ functionalities. The only requests that require your action asFew readersGenerating the Compliance pages
Our app offers complete sets of Compliance pages upon installation. Depending on the regions you selected when you Enabled the Cookie Bar, the following compliance pages are automatically generated: * GDPR (EU/EEA + UK + Brazil) * Us Laws (Virginia, California, Connecticut, Colorado) * PIPEDA (Canada) * APPI (Japan)Few readers
General tab
Resetting Your Customer’s Consent Preferences
If you’re currently using our Plus or Enterprise plans, you’ll have the option to Reset your Customer’s Consent Preferences by navigating to the General Tab Reset customer consent preferences, as shown below: You can refer to the following options below: Reset All Consents - By clicking this button, it will reset all your Customer’s Consent Preferences so that the CookieFew readersAdding Custom Email to receive notifications from our App
By default, our app will notify the Email Address you registered when you created your account in Shopify as the shop owner. These email notifications will include our app's installation/welcome emails, enabling the cookie bar reminders, quota limit reach, 90% quota limit reached notifications, and others. You will now have the option to place your desired email address to receive these notifications other than the email address you used on your Shopify Admin account when you navigate to tFew readersCustom email receiver of Compliance page notifications
If you want to receive a notification when your visitor submits any request from the Compliance pages on an email address different from the Admin email, you can navigate to the General tab Receive An Email When Account Deletion or Edit Request Is Submitted hit the “Turn on” option as shown in the image below: In the following section, you can add a Custom Email address tFew readersViewing and Generating the Compliance pages
In order to view the Compliance pages generated for your store upon installation of our app, you can navigate to the General tab Compliance Pages section, as shown in the image below: In case you are running one of our paid plans, such as Standard, Plus, or Enterprise, and accidentally deleted your store's Compliance pages, you can generate the page again by navigating to the *GeneralFew readers
Design tab
Options to close the Preferences popup by clicking on the blurred background.
The option for this can be found in the Design tab Click away popup close toggle, and is available to all of the paid plans users. This feature is giving you the option to enable a closing of the Preferences popup of the Cookie bar not only from the X icon on the top right corner, but by clicking anywhere else on the page as well. You can check how this can be enabled and how it is working exactly in the below reference: Help Center question (https://gdprstorage.b-cdn.net/giFeaturedDesign changes for the Cookie bar
When it comes to customizing the appearance of your cookie bar, our platform offers a variety of options to ensure it aligns perfectly with your brand's aesthetic and meets your specific needs. Here's how you can make the cookie bar your own: Color Customization: Navigate to the Design tab, where you can alter the color scheme of your cookie bar. With a live preview feature, you can experiment with different hues and instantly see how they look in real-time, ensuring every shade compFew readersChanging the Cookie Bar layout and position
If you want to change the position of the Cookie Bar, you can navigate to the Design tab Position, as shown in the image below: (https://storage.crisp.chat/users/helpdeFew readersCSS customization
You can apply CSS to different elements of the Cookie bar and the Preferences popup. This can be done in the Custom CSS section of the Design tab, as shown here: To know more about the specific Selectors we use for the Cookie Bar and Preference popup; please refer to this FAQ: Which are the CSS selectors for the Cookie bar and the Preferences popup? (/en/article/which-are-the-css-selectoFew readersEnabling the “Reject” button and “Close/ X” Icon
You also have the option to Enable a “Reject Button” on the cookies bar. For this, you can navigate to the Design tab Show Reject Button, as shown below: In the same section, you can also enable a “Close/X icon” that will show on the cookie bar too, by toggling the “Yes” button, as shown in the image below: (https://storage.crisp.chat/users/helpdesk/website/b07f7406951a40Few readersCustomizing the Request Page Settings
In case you would like to customize the request pages shown from the Request emails, you can navigate to the Design tab Request Page Settings, as shown below: This feature is available to Plus and Enterprise plan users. There, you can change the background color, text color, option to show your store logo, Custom CSS field, Upload options for the logo, and Custom JavaScriptFew readersAdding your store Logo to the Preference popup
If you are looking to match the Cookie bar with the overall design and branding of the store, you have the option to add your Store Logo in the Preference popup. You can navigate to the Design tab Choose between Classic or Modern Bar layout then the Upload Logo feature will show, as demonstrated in the screenshot below: Note: The feature is available for the Plus andFew readersCustomizing the Email Template Settings
Suppose you want to customize the email template for the Compliance pages’ request email. You can navigate to the Design tab Email Template Settings, as shown below: This feature is available to Plus and Enterprise plan users. You can place a custom email sender there, change the button color, and customize the Email header and footer section to suit your store branding.Few readers
Integrations tab
Compatibility with 3rd party Translation apps
Navigate to the Other Settings tab Integrations section Translation Apps, and you will see all the lists of compatible Translations apps, as shown below: Once you find the translation app you are using, you can select it from the list. A page with step-by-step instructions on how to translate the content of our app will be open. (https://storage.crisp.chat/users/helpdesFew readersList of Integrated Tracking Services
You can check the list of compatible tracking services in our app by navigating to the Other Settings tab Integrations section Services Tracking, as shown below: From there, when you click the Google Tag Manager, for example, you will see the instructions on how to integrate the tracking services with our app, as shown below: (https://storage.crisp.chat/usersFew readers
Consent Log tab
Tracking the Policy Acceptance in your store
Understanding visitor interactions with your site’s Cookie Consent preferences is crucial for maintaining compliance and optimizing user experience. The Consentmo GDPR Compliance app offers comprehensive tracking capabilities through its Consent Log tab, specifically within the Policy Acceptance section. Acceptance stats This feature presents a detailed view of how visitors engage with the Cookie Consent bar, allowing you to monitor acceptance or rejection rates of different cookFew readersFiltering and Exporting the Data Subjects Request
In case you want to filter the request made based on the specific Compliance page in your store, you can navigate to the Consent Log tab Data Subjects Request section, as shown below: Help Center question There, you will have the option to see the requests being made from each Compliance page you generate from our app.Few readersShowing the Requests made from the Compliance pages
If you navigate to the Consent Log tab Data Subjects Request section, you’ll see the type of requests that your customers made from the Compliance pages.Few readers