Dashboard

• Enabling the Cookie banner

  Where is the option located The first place where the option will be visible for you is the Dashboard of the app, once you enable it in the theme. While the app is** enabled in the theme**, the status bar will be showing for you to indicate the state of the cookie banner. The option to change the state of the cookieFew readers

• Understanding the Dashboard Layout in the Consentmo GDPR App

  Dashboard Overview Upon entering the app, users are now greeted with a modern and simplified Dashboard. At the top, you’ll find your current subscription plan (e.g., Enterprise) and a status indicator confirming whether the cookie banner is publicly visible. ✅ “The cookie banner is currently visible to everyone.” Banner Status Toggle Just beside the status messFew readers

Translation

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Cookie Banner Settings

• Initial state of the Cookies and buttons setup

  Learn how to configure the initial state of cookies for user consent in your store. Navigate through our app settings for optimal privacy compliance, ensuring a tailored experience for your visitors.Featured

• Cookie widget/ Footer link - Re-open cookie banner

  Learn how to add a Cookie Preferences widget to your Shopify store, allowing visitors to change their cookie consent at any time. This guide explains how to enable the widget from the Consentmo Cookie Banner settings, customize its design and position, and optionally display it as a floating widget or a link in your store’s header or footer. Providing easy access to cookie settings helps improve transparency and supports compliance with privacy regulations.Some readers

• Cookie Policy option

  Learn how to easily add a complete cookie list and create a Cookie Policy page using Consentmo. This guide explains where to find the cookies table HTML, how to embed it on your site, allow visitors to manage consent directly, and update missing cookie details for full compliance.Few readers

• Bulk Import and Export trackers using a CSV file

  You now have the option to Import and Export trackers on a CSV file by going to the Cookie manager tab > Tracker Manager section > Import and Export options, as shown below: This feature is available for Plus, and Enterprise plan users. Importing a list of trackers You have the option to Import a custom list of cookies from a CSV file. A Sample CSV file can be downloaded from the Import modal by clicking on the sample CSV template [![](https://gdprstoFew readers

• Resetting Your Customer’s Consent Preferences

  If you’re currently using our Plus or Enterprise plans, you’ll have the option to Reset your Customer’s Consent Preferences. Where is the option located? Go to the Settings tab Open the Reset customer preferences section, as shown below: What options you have for the consent reset Reset All Consents By selecting the **Reset all visitors bFew readers

• Explicit vs Implied consent

  Explore the differences between explicit and implied consent for cookie banners, with tips on GDPR compliance and best practices for setting consent preferences. Learn why explicit consent is recommended and the risks associated with implied consent.Few readers

• Delaying Your Cookie Banner Display: Simple Configuration Guide

  Option for delay the showing of the cookie bar in the store. Discover how to configure a delay for your cookie banner to improve visitor engagement. Exclusive to Plus and Enterprise plans, easily adjust the timing within your Consent banner settings.Few readers

• Show/hide cookie banner on certain pages

  Here is a guide on how the cookie banner can be shown only on the home page of the store or hidden from showing on certain pages. By default the cookie banner is set to be showing on all pages of the store. Show on Home page only In case you need the cookie banner to show only on the home page of the store, please follow these steps: Go to the Cookie banner tab Open the Behavior section Scroll down to **Interaction and display controls > Banner displFew readers

• Customizing Cookie Consent Duration

  Discover how to customize the duration of cookie consent records and ensure compliance with privacy laws. Learn to adjust cookie banner settings easily within our app for optimal user experience.Few readers

Help center

• How to get Support?

  Once you access the app settings, there you have the option to contact our support team, by clicking the **Support **option on top of the page and from there select either, Diagnose my site, Chat or you can also click the Frequently Ask Questions, as shown below: As also shown above, if you need help with the setup of the app, there is a dedicated button Get setup assistance, which willFew readers

DSAR pages

• Privacy request pages and their Request Emails and Pages - Explained

  Merchants are regularly confused when it comes to the relation between the Privacy request pages and their Request emails and Request pages. In this article, we will dive into more details in order to show what each one of these does. What are the Privacy request pages, and how do they work? The Privacy request pages include all the necessary types of requests your store needs in order to be compliant with the customer privaFew readers

General

• Editing, Viewing and Generating the DSAR pages

  Editing and viewing the pages In order to view and **Edit **the DSAR (Data Subject Access Requests) pages, you can navigate to the **Settings **tab > Policies > DSAR pages section, as shown below: Generate the pages In case you are running one of our paid plans (Standard, Plus, or Enterprise) and need an additional page or acciFew readers

Design

• Close the Preferences popup - Click away option

  There is an option for the Preferences modal of the cookie banner to be closed with a click-away function. Where to find it? To enable the option, please follow the steps here: Go to the Cookie banner tab Open the Behavior page Find the Interaction and display controls section Toggle the Dismiss on outside click Onor Offdepending on your preferences How it works? It gives you the option to enable **closing of the PrFeatured

• Native Mobile Banner (NMB): Mobile-Friendly Cookie banner view

  Native Mobile Banner is a Consentmo feature that adapts your cookie banner to iOS and Android devices, matching each operating system’s native styles, buttons, and fonts. Designed to improve mobile user experience and increase consent acceptance rates, it delivers a clean, familiar look on mobile while leaving your desktop banner unchanged. The Native Mobile Banner is available on Plus and Enterprise plans and can be enabled directly from the Cookie Banner design settings.Few readers

• Changing the Cookie banner layout and position

  Position options By default, the Cookie banner is displayed at the bottom part of the screen. If you want to change the position of the Cookie banner, you can navigate to: Cookie banner Design tab > Banner layout If you select the Banner view, you will see the Position option with Bottom and Top available there The Dialog view, ifFew readers

• Enabling the “Reject” button and “Close/ X” option

  Setting a Reject button In the app settings, there is an option to enable a “Reject Button” on the cookies banner. To manage the showing of the 'Reject' button on the cookie banner, follow these steps: Go to the Cookie banner tab Open the Behavior section In the Cookie banner behavior, you have several options for showing the Reject button in the cookie banner in combination with other buttons as well: Accept / Reject / Preferences - **RecFew readers

• Custom CSS options

  If you are running the **Plus **or the Enterprise plans of the app, you can apply custom CSS to different elements of the Cookie banner and the Preferences popup. This can be done by following these steps: Open the Cookie banner tab Go to Design In the Design section, hit the Show more option Find the Custom CSS section To kFew readers

• Customizing the Customer data requests - Request Page Settings

  Once a Privacy request is submitted, customers receive an automated email confirming their submission - the Privacy request email. This email includes a link to their Request Page, where they can track their request status and adjust their data preferences. Example* for the request page from an account edit request:* Where to cuFew readers

• Customizing the DSAR emails settings

  These are the **emails **your customers will receive after submitting a request through the DSAR Pages Where to customize the emails? If you want to customize the email template for the DSAR (Data Subject Access Requests) pages’ request email you can follow these steps: Go to the **Settings **tab > Policies section Open the Request confirmation emails section Check the **DSAR emaFew readers

Integrations

• Consentmo - Checkout Extensibility

  Offer your customers the ability to provide consent with our cookie banner that loads inside your checkout with the latest checkout extensibility from Consentmo - Build for ShopifyFeatured

• TCF v2.3 Compliance - Consentmo

  The Transparency & Consent Framework (TCF) version 2.3, developed by the Interactive Advertising Bureau (IAB) Europe, is a standard designed to help ensure digital advertising continues to respect users' choices and align with the General Data Protection Regulation (GDPR). It aims to provide a clearer communication path between publishers, advertisers, and users regarding data usage and consent. Consentmo has been **approved as a Consent Management Platform (CMP) by IAB EuropeSome readers

Consent Log

• Tracking the Policy Acceptance in your store

  The Consentmo GDPR Compliance app offers detailed information on the cookie bar interactions in the Cookie manager tab, specifically within the Consent records section. Acceptance stats This feature presents a detailed view of how visitors engage with the Cookie bar, allowing you to monitor acceptance or rejection rates of different cookie categories. Here's how you can access these insights: ![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/7/f/b07f7406Few readers

• Filtering and Exporting the Data Subject Access Requests (DSAR)

  Filtering To filter the request made based on the specific Compliance page in your store, you can navigate to the Privacy center tab > Customer data requests section, as shown below: There, you will have the option to see the requests being made from each Compliance page you generate from our app. Exporting If you want to export the **Data Subjects RequesFew readers

• Showing the Requests made from the Privacy request pages

  Where to find the records Navigate to the Privacy center tab Open the Customer data requests section You can also filter the requests by: Time frame - Select a period for which the requests should be shown Source of request - which Customer data request page it was sent from Request Type - Edit profile, Personal Info Request, Customer Deletion Request etc. [](https://gdprstorage.b-cdn.neFew readers

• Meet ADA & WCAG Standards with Consentmo’s Accessibility Widget

  Make your Shopify store accessible with Consentmo’s new Web Accessibility Widget. Ensure ADA, WCAG, and EEA compliance while offering an inclusive browsing experience with fully customizable design, position, and colors.Few readers

• Smart Geotargeting - Consentmo GDPR: Region-Specific Cookie Banners for Global Shopify Compliance

  Learn how to display region-specific cookie banners in your Shopify store using the Consentmo GDPR app. This guide explains how to configure different banner types, consent models, and tracking settings based on visitor location. Customize your banner for regions like the EU, US, or other countries to match local privacy laws while improving user experience and maintaining compliance.Few readers

• Customizing the Customer data requests - Request Emails Settings

  The emails this is related to, are the ones received after a request is submitted from any of the DSAR pages. The customization options are available only for our Plus and Enterprise users. Request Email Example: Where to find it To access the customization options, follow the below steps: Go to the Settings tab AccesFew readers

• Show Opt-out Confirmation for USA Opt-out Signals

  This feature lets Shopify merchants display a clear confirmation message after a visitor submits an opt-out request. By notifying users that their privacy preference has been successfully applied, it improves transparency, user trust, and helps support compliance with U.S. privacy laws such as CCPA/CPRA. The confirmation message can be fully customized to match your store’s tone and compliance requirements and appears directly on the cookie banner and privacy preferences popup once the opt-out is completed.Few readers

• Web Accessibility link - Header/Footer option

  Optimize your store’s accessibility with the Consentmo GDPR app by turning the Web Accessibility widget into a clean header or footer link, complete with customizable CSS selector, position, text, and advanced styling options, plus a step‑by‑step guide and video tutorial for easy setup.Few readers

• Imprint & additional links in the Cookie banner

  Learn how to add an Imprint link to your Shopify cookie banner using Consentmo GDPR Compliance. Easily link your Imprint or legal page from the app settings—no coding required. Ensure transparency and meet legal disclosure requirements for regions like Germany, Austria, and Switzerland in just a few steps.Few readers

• Smart Privacy Center - Privacy requests

  Smart Privacy center by Consentmo gives you the option to have a all-in-one page for the customer data requests that you need to give as an option to your store visitors. The page has an option for multilingual setup as well covering all languages you have as well. There is an option for adding custom CSS as well, giving you the freedom to adjust the page styling further if needed. It covers all location worldwide and is basically giving you global compliance on the data subject requests.Few readers

• Web Accessibility Analytics

  Learn how to use Accessibility Analytics in Consentmo to track how visitors interact with your Web Accessibility widget. Monitor feature usage, engagement trends, and accessibility efforts over time—without collecting personal data.Few readers

• ADA & WCAG - Accessibility Statement

  Generate and customize your store's Accessibility Statement page directly from the Consentmo GDPR app. Link it to your accessibility widget footer and store footer menu for full ADA & WCAG compliance.Few readers

• Consentmo GDPR - Customer accounts block

  The Consentmo GDPR Compliance app allows you to offer a cookie bar to your store visitors at the Order status page as well now. This feature will give them the option to provide or change consent for the order confirmation pages as well. In the settings of our app, the feature is available for Enterprise plan users. Enabling the Cookie bar for the Order Status page The feature can be found under: Settings tab Customer accounts block section. Once you hFew readers

• How to Set Up the EU Withdrawal Page and Button in Consentmo

  Learn how to set up the EU Withdrawal Page and Button in Consentmo to let EU customers submit contract withdrawal requests directly from your Shopify store. This guide explains how to enable the feature, customize the withdrawal form, add a footer link, configure multilingual settings, and manage submitted EU withdrawal requests.Few readers

• Web Accessibility link - Regional settings

  Learn how to configure accessibility widget regions in the Consentmo GDPR app for Shopify. This guide shows how to enable the web accessibility widget globally or restrict it to specific regions such as the USA, Europe, the United Kingdom, Canada, or Australia and New Zealand, helping merchants comply with accessibility regulations like ADA, EAA, and AODA.Few readers

• Smart geotargeting - Hide VS Disable banner

  Learn how to hide the cookie banner for specific regions while still providing users with access to manage their cookie preferences. This guide walks you through the setup, explains key differences between Hide and Disable options, and helps you stay compliant with regional privacy requirements.Few readers

• Alt Text Manager: Generation Settings Guide

  Discover how to configure generation settings in Consentmo’s Alt Text Manager to create alt text for product, collection, and blog images. Learn how to select content sources, control which images are included, and ensure existing alt text remains unchanged while improving accessibility and search visibility.Few readers

• Consentmo GDPR banner preview - Per region

  Once the Smart Geotargeting feature in the Consentmo GDPR app is enabled, and you wonder how the banner looks for each destination, you can now preview this in the app settings directly. Where to find it? The preview for the cookie banner per regions can be found in the Cookie banner tab > Design & Behavior sections: Below you can checFew readers