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Setting your store's compliance

In order to have all the settings in the store and our app, to ensure your store's compliance, we would recommend the following:

Select the Regions in the Customer Privacy Section



1. Navigate to your store's Settings >> Customer Privacy section. On the Cookie Banner page, click on More actions and select Set custom banner regions. From the Use Custom Cookie Banner modal, choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent and click Confirm, as shown below:



If you have any questions on this or have difficulties setting the option, please refer to the following article: Customer Privacy section updates in Shopify

NOTE: For users that have the app installed after 12/12/2024, please follow these steps instead.

Navigate to the Settings tab of our app

Open the Geolocation section.

Choose the regions where you want the cookie bar to be displayed for and data to be collected only after consent and Save the changes.



After 12 December 2024 our app is already integrated with the Shopify API which allow you to set the regions where you need the Shopify Customer Privacy settings applied, to be set directly from the app settings.

The update is applicable for installation made after the above date only.

Blocking of Cookies



2. Change the initial state of the cookie groups in the app settings from the Consent banner tab > Behavior > Initial State Of The Cookie Bar for all the cookie groups to be blocked initially, as shown here:



Integration for Tracking services



3. If you have any Google, Facebook or other Tracking services added via separate scripts in the theme files, that are also activating before the visitor gives consent and it would be best to check our Setup Guide, point "6. How to add blocking of tracking services: Google Analytics, Facebook Pixel, etc..?"

Set the behavior of the Accept button



4. Last but not least, If you want the "Accept" button to accept all cookies when it is clicked, please set the option "Regard the Initial State Of The Cookie Bar for the 'Accept' button" located in the Consent banner tab > Behavior to No.



Link the Privacy Policy page of your store



In addition to that, please make sure that your Privacy Policy page is linked to the Cookie bar in your store. You can do this from the Consent banner tab > Content > Privacy Policy Link, as shown below:



Need help



In need of any assistance with the setup, do not hesitate to drop us a line at support@consentmo.com or via our Live chat.

Updated on: 16/12/2024

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