Articles on: Frequently Asked Questions (FAQ)

Can I export the data from the app?

The Consentmo app offers a streamlined process for exporting various types of data.

Whether you need policy acceptances or data subject access requests (DSAR) records, the app facilitates easy data management and accessibility.

You can initiate the export process from the Cookie management tab.

Within this section, you'll find two sections:

Consent records

DSAR management


Each of these sections includes an Export button located above the displayed results.

This feature allows you to select a specific time frame for which you wish to download data, providing flexibility and convenience in handling your store's compliance data.

There is also an option for the data to be backed-up on a Google drive folder. More on the can be checked here: Google Drive backup



The app currently supports exports in three file formats:

- CSV: Ideal for large datasets and compatible with most spreadsheet tools.
- XLSX: Best suited for users who primarily use Microsoft Excel.
- ODS: An open document format that works well with various office suites.

At the moment, the export functionality is available in all of our paid plans (Standard, Plus and Enterprise) only.

Need help?



In case you need any assistance, please make sure to reach out to our support team via live chat or at support@consentmo.com

Updated on: 28/02/2025

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