Articles on: Frequently Asked Questions (FAQ)

Creating lost/deleted Compliance pages

For your convenience, the Compliance pages are automatically created once you install the app.

If you happen to delete any of them and want to get it back, you can do so by downloading the zip file below. In it, you will the files with the HTML contents of the compliance pages .

In order to place it in your store, you have to go to Online Store > Pages > Add page. Then you have to click on the Show HTML button, which will switch the editor to use HTML code. Then you can simply copy the code from the HTML file and paste it in the Content section of your new page. You can click on the Show HTML button to revert the editor to its original state, and you should be seeing the page now. Also, don't forget to set a Title and save the page. That's it!

Download Compliance Pages HTML

NOTE: If the newly generated page is not correctly linked to the app settings (i.e. showing with an X sign in the Global Settings), this means that it is not connected to the Preferences popup as well, where it is usually linked, as shown here:

In this case, feel free to reach our support team on or from the Chat button at the bottom right corner of your browser, and provide them with the Page ID. This way, they will be able to fix the linking for you in no time. Here is where you can find the Page ID:

Also, if you are on a Premium plan, you can generate the Compliance pages automatically, by navigating to General tab > Generate Compliance Pages section, as shown below:

Updated on: 13/02/2024

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