Articles on: Integrations

Customer Events - Custom Pixel Integration

As per some recent updates introduced by Shopify, you now have the option to add custom Pixels via the Customer Events section in your store.

For the pixels that you may have there related to either Google, Facebook, Snapchat, Pinterest, Tiktok or any other popular tracking service, in order to ensure that they are set as per the GDPR requirements you can follow the below steps.

Go to the Settings section on the bottom left corner of the store admin

Access the Customer Events section

From the list of Custom Pixels select the one you want to set

In the pixel details >> Customer privacy >> Permissions set the requirements for firing the pixel

For example if you are setting up the option for a Facebook pixel, which is a marketing service, you would need to select the Marketing category as a requirement to be accepted, for the pixel to fire in the visitor session upon cookie bar acceptance.

You can also refer to the process described above here:



Once the above changes are set, the custom pixel will regard the consent signals received from the Consentmo GDPR cookie bar in the store. That is possible due to the app integration with the Shopify Customer Privacy API.


In case you need any assistance on this, you can always reach out to our support team at support@consentmo.com or via our live chat.

Updated on: 11/10/2024

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