Articles on: FAQ

How to add a custom email to receive notifications from our app?

By default, our app will send an email notification to the email address you registered when you created your account in Shopify as the shop owner.

These email notifications will include the installation/welcome emails of our app, enabling the cookie bar reminders, quota limit reach and 90% quota limit reached notifications, and others.

You will now have the option to place your desired email address to receive these notifications other than the email address you used on your Shopify Admin account.

You can navigate to the General tab > Add Custom Email Address To Receive Quota and General App Notifications and place your preferred email address.

Once you have placed your preferred email address, you can choose whether you want to receive these notifications on the Shopify admin email or only on the custom email that is added. The sample screenshot below shows the configuration of receiving the emails only on the custom email address.



If you need help with the process, don’t hesitate to contact our support team at: apps-support@consentmo.com or from the Chat button at the bottom right corner of your browser.

Updated on: 25/08/2023

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