Tracking the Policy Acceptance in your store
Understanding visitor interactions with your site’s Cookie Consent preferences is crucial for maintaining compliance and optimizing user experience. The Consentmo GDPR Compliance app offers comprehensive tracking capabilities through its Consent Log tab, specifically within the Policy Acceptance section.
This feature presents a detailed view of how visitors engage with the Cookie Consent bar, allowing you to monitor acceptance or rejection rates of different cookie categories. Here's how you can access these insights:
Additionally, the Consent Log provides valuable data on the type of device used and the visitor's country, giving further context to their consent preferences. For instances where a visitor has not registered an account or is browsing as a guest, their activity will be labeled under Guest customers in the data log.
There are also filters available that can sort out the interactions with the cookie bar as per the above parameters and also show you the cookie groups accepted, which button the visitor interacted with, the device they used and also the country from which the visitor accessed the store.
For businesses looking to analyze consent trends over time, the app includes an export feature, enabling Plus and Enterprise plan users to filter and download consent data for any selected time frame. Meanwhile, Standard and Free plan users have some limitations on the export feature:
NOTE: The export functionality will give you the records for the time frame selected, but will not apply the rest of the filters from the section, as they are available only for previewing in the app at the moment.
Standard plan users have the option to:
Filter - only for the past 7 days and the past 365 days
Export - only for the past 7 days and the past 365 days
Free plan users have the option to:
Filter - only for the past 7 days and the past 365 days
Export - only the data for the past 7 days
This granularity not only helps in assessing compliance but also in understanding visitor preferences, aiding in the continual enhancement of the user experience on your site. Should you require any assistance or wish to delve deeper into your consent data, feel free to reach out to our support team at support@consentmo.com or via our Live chat.
Acceptance stats
This feature presents a detailed view of how visitors engage with the Cookie Consent bar, allowing you to monitor acceptance or rejection rates of different cookie categories. Here's how you can access these insights:
Location and Device
Additionally, the Consent Log provides valuable data on the type of device used and the visitor's country, giving further context to their consent preferences. For instances where a visitor has not registered an account or is browsing as a guest, their activity will be labeled under Guest customers in the data log.
Filtering
There are also filters available that can sort out the interactions with the cookie bar as per the above parameters and also show you the cookie groups accepted, which button the visitor interacted with, the device they used and also the country from which the visitor accessed the store.
Export
For businesses looking to analyze consent trends over time, the app includes an export feature, enabling Plus and Enterprise plan users to filter and download consent data for any selected time frame. Meanwhile, Standard and Free plan users have some limitations on the export feature:
NOTE: The export functionality will give you the records for the time frame selected, but will not apply the rest of the filters from the section, as they are available only for previewing in the app at the moment.
Standard plan users have the option to:
Filter - only for the past 7 days and the past 365 days
Export - only for the past 7 days and the past 365 days
Free plan users have the option to:
Filter - only for the past 7 days and the past 365 days
Export - only the data for the past 7 days
This granularity not only helps in assessing compliance but also in understanding visitor preferences, aiding in the continual enhancement of the user experience on your site. Should you require any assistance or wish to delve deeper into your consent data, feel free to reach out to our support team at support@consentmo.com or via our Live chat.
Updated on: 15/04/2024
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