The Analytics & Reports section in the Consentmo GDPR app provides an overview of how visitors interact with your cookie banner and privacy tools. It helps you monitor consent performance, analyze visitor behavior, and review consent records and privacy requests.

To access this section, go to:

Shopify Admin → Apps → Consentmo GDPR → Analytics & Reports

Analytics and Reports Tabs

The Analytics & Reports section is now divided into two main tabs:

• Analytics – View cookie banner performance, visitor behavior, Web Accessibility usage, and A/B testing results.
• Reports – View consent records, customer data requests, and EU withdrawal requests.

Analytics Tab

The Analytics tab contains the following sections:

• Cookie banner
• Web accessibility
• A/B testing

Cookie Banner Metrics Overview

The Cookie banner section provides an overview of how visitors interact with your consent banner.

📌 Note: A high Ignored rate may indicate that visitors are leaving the page before making a consent choice or choosing not to interact with the banner.

Filter Analytics by Date Range

You can adjust the reporting period using the date filter in the top-right corner of the Analytics tab.

Available options include:

• Today
• Yesterday
• Last 7 days (default)
• Last 30 days
• Custom

Use this filter to compare consent activity across different periods. All analytics on the page will automatically update based on the selected date range.

Customize Your Dashboard

You can customize the Cookie Banner analytics dashboard to display only the metrics and reports that are most relevant to your business.

To customize your dashboard:

1. Click Customize layout in the top-right corner of the Cookie banner section.
2. Use the toggles to show or hide individual analytics widgets.
3. Click Save to apply your changes.

This allows you to create a cleaner dashboard by hiding sections you don't need while keeping the insights that matter most to your reporting.

📌 Note: Customizing the dashboard only changes which widgets are displayed. All analytics data continues to be collected in the background.

Reset the Dashboard Layout

If you want to restore the default dashboard layout at any time:

1. Open Customize layout.
2. Click Reset.
3. Click Save to restore the default widget layout.

Use the Reset option if you'd like to quickly revert your customizations and display all default analytics sections again.

Additional Insights (Available on Plus and Enterprise Plans)

The following sections are available on the Plus and Enterprise plans and provide deeper insights into visitor behavior.

Country Analytics

Displays cookie banner activity by country.

Each country shows:

• Number of banner displays
• Number of interactions

This helps you understand where your visitors are located and how they interact with your cookie banner.

Device Analytics

Displays consent activity by device type:

• Desktop
• Mobile
• Tablet

For each device, you'll see:

• Number of banner displays
• Number of interactions

This allows you to compare engagement across different devices.

In the example below, all interactions came from desktop visitors.

Top Pages by Acceptances

This section lists the pages where visitors most frequently accepted your cookie banner.

For each page, you'll see:

• Page URL
• Total number of acceptances

This helps identify which pages generate the most consent activity.

Web Accessibility Analytics

The Web accessibility section allows you to monitor how visitors interact with the Web Accessibility widget on your storefront.

Use this section to review available accessibility-related usage and engagement data.

A/B Testing Analytics

The A/B testing section allows you to compare the performance of different cookie banner variations.

Use these results to understand which banner design or configuration generates better visitor engagement and consent rates.

Reports Tab

The Reports tab contains detailed records organized into the following sections:

• Consent records
• Customer data requests
• EU withdrawal requests

Consent Records

The Consent records section displays individual consent interactions recorded by the app.

Depending on the available information, each record may include:

You can filter the displayed consent records using the following options:

• All
• Today
• Yesterday
• Last 7 days
• Last 14 days
• Last 30 days
• Last 90 days

You can also use the available search, filtering, and sorting options to locate specific records.

Additional options may include:

• Export
• Google Drive backup

The availability of these options may depend on your current plan.

📌 Note: Consent records are automatically deleted after 12 months.

Customer Data Requests

The Customer data requests section displays privacy requests submitted through your Privacy Center.

The report may include requests for actions such as:

Select Customer data requests under the Reports tab to view the complete list of submitted requests.

EU Withdrawal Requests

The EU withdrawal requests section tracks withdrawal requests submitted through your hosted EU Withdrawal page.

Requests are grouped by status, including:

• Open
• Processed
• Not eligible

Select EU withdrawal requests under the Reports tab to view the complete report and manage submitted requests.

If no requests have been submitted, the report will display No requests yet.

Need Help?

If you have any questions about your Analytics & Reports data or need help understanding the statistics, don't hesitate to contact us via Live Chat or email us at support@consentmo.com.

Updated on: 08/09/2026