Articles on: Frequently Asked Questions (FAQ)

Email address for the data subject requests.

By default, you can choose to enable or disable the feature of getting notification emails when customers submit Account Edit, Deletion or a "Do Not Sell Rule" request. This feature is accessible through the General tab, under the field Receive An Email When Account Deletion or Edit Request Is Submitted as shown here:

When this feature is enabled, the notification emails will be sent by default to your Shopify store owner email. In order to set a custom email for receiving these notifications, you can add the email of your preference to the field named Add Custom Email Address To Receive Data Deletion/Edit Request Notifications as shown here:

With the checkboxes underneath, you can choose to either receive all notifications to this new email (for Account Edit, Deletion, Do Not Sell) or only one of them, depending on your preferences. If you choose only one, the other types of requests will be sent to the admin email as it is by default.

Updated on: 10/10/2023

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