How to comply with the Italian GPDP
Starting from the 10th of January, 2022 the Italian Garante requires that all websites comply with the newly published regulations for the GDPR Garante’s privacy.
By default our app complies with most of the requirements, however, there are specific settings you should be aware of in order to configure the app as per the regulation. Let’s go through the steps one by one:
Make sure to add your store's Privacy Policy link.
After you have generated your Privacy Policy page, make sure to properly link it in the Privacy Policy Link field under the Cookie Bar tab > Cookie Bar Content secton as shown in the screenshot below:
Add cookie information.
You can add general information regarding the cookies under the Cookie Bar tab > Cookie Bar Content section > Cookie Consent Popup Header Description field. There you can describe the consent time validity (which must be more than 6 months) and any specific information valid for your local compliance.
You can check the location of the Cookie Consent Popup Header Description text box in this screenshot:
Also, make sure to add a cookie description for each individual cookie. In order to do so, you can use the Cookie Information Panel also located in the Cookie Bar tab > Cookies Management section, as shown below:
More information on how to locate and use the Cookie Information Panel you can find in this FAQ:
How does the Cookie Information Panel work and what does each field do? You can also check this video:
Additionally, we have set up default cookie categories descriptions, but if you need to edit/add more to them, you can do so under the Cookie Bar tab > Cookie Bar Content section > Strict Cookies Description, Analytics Cookies Description, Marketing Cookies Description, and Functional Cookies Description.
Provide a way for the customers to withdraw their consent.
You should add an update cookie preferences button or link. For more information on how to set this up, please check he following article:
Is there a way to show the Preferences Popup after a visitor has already accepted the cookies?
There, you will also find a detailed and helpful video guide about how and where to implement the required code.
You can also check our latest solution on this in article:
How to add a Cookie Bar Widget to the bottom of the page?
Make sure the initial state of the Cookie bar is set to: Block all cookies unless for the strictly required ones.
The initial state of the app must be "blocked" for all cookie categories (marketing, analytics, and functional). In order to do so, you must locate the Initial State Of The Cookie Consent Bar setting in the Cookie Bar tab > Cookie Bar Behavior section and block all cookie categories as shown here:
Configure the Reject Button in the Cookie bar.
You will need to start by making sure that the Reject Button is enabled. You can check the article:
How to set up a Reject button on the Cookie bar? for more information.
Next, you should change the text of the Reject button to: “Continue without agreeing”. You can do so from the Cookie Bar tab > Cookie Bar Content section > Reject Button Text field, as shown in the screenshot below:
Clear Cookie bar design.
Choose one of the default designs of the app upon installation, and be mindful of the user's ability to read the Cookie Bar and the Preferences Popup’s content when you change the style options and when adding CSS code changes. The Cookie Bar and the Preferences Popup must be clear and visible at all times. Remember that no "cookie walls" are allowed.
Note: Our app is compliant with the Web AIM checklist.
By default our app complies with most of the requirements, however, there are specific settings you should be aware of in order to configure the app as per the regulation. Let’s go through the steps one by one:
Make sure to add your store's Privacy Policy link.
After you have generated your Privacy Policy page, make sure to properly link it in the Privacy Policy Link field under the Cookie Bar tab > Cookie Bar Content secton as shown in the screenshot below:
Add cookie information.
You can add general information regarding the cookies under the Cookie Bar tab > Cookie Bar Content section > Cookie Consent Popup Header Description field. There you can describe the consent time validity (which must be more than 6 months) and any specific information valid for your local compliance.
You can check the location of the Cookie Consent Popup Header Description text box in this screenshot:
Also, make sure to add a cookie description for each individual cookie. In order to do so, you can use the Cookie Information Panel also located in the Cookie Bar tab > Cookies Management section, as shown below:
More information on how to locate and use the Cookie Information Panel you can find in this FAQ:
How does the Cookie Information Panel work and what does each field do? You can also check this video:
Additionally, we have set up default cookie categories descriptions, but if you need to edit/add more to them, you can do so under the Cookie Bar tab > Cookie Bar Content section > Strict Cookies Description, Analytics Cookies Description, Marketing Cookies Description, and Functional Cookies Description.
Provide a way for the customers to withdraw their consent.
You should add an update cookie preferences button or link. For more information on how to set this up, please check he following article:
Is there a way to show the Preferences Popup after a visitor has already accepted the cookies?
There, you will also find a detailed and helpful video guide about how and where to implement the required code.
You can also check our latest solution on this in article:
How to add a Cookie Bar Widget to the bottom of the page?
Make sure the initial state of the Cookie bar is set to: Block all cookies unless for the strictly required ones.
The initial state of the app must be "blocked" for all cookie categories (marketing, analytics, and functional). In order to do so, you must locate the Initial State Of The Cookie Consent Bar setting in the Cookie Bar tab > Cookie Bar Behavior section and block all cookie categories as shown here:
Configure the Reject Button in the Cookie bar.
You will need to start by making sure that the Reject Button is enabled. You can check the article:
How to set up a Reject button on the Cookie bar? for more information.
Next, you should change the text of the Reject button to: “Continue without agreeing”. You can do so from the Cookie Bar tab > Cookie Bar Content section > Reject Button Text field, as shown in the screenshot below:
Clear Cookie bar design.
Choose one of the default designs of the app upon installation, and be mindful of the user's ability to read the Cookie Bar and the Preferences Popup’s content when you change the style options and when adding CSS code changes. The Cookie Bar and the Preferences Popup must be clear and visible at all times. Remember that no "cookie walls" are allowed.
Note: Our app is compliant with the Web AIM checklist.
Updated on: 24/11/2023
Thank you!