Resetting Your Customer’s Consent Preferences
If you’re currently using our Plus or Enterprise plans, you’ll have the option to Reset your Customer’s Consent Preferences.
Go to the Settings tab
Open the Reset customer preferences section, as shown below:
Reset All Consents
By selecting the All option and clicking the Reset button, it will reset the consent for all your visitors and the Cookie bar will be shown to them again.
This is useful, if you made some changes to your Privacy Policy, so your visitors can accept the new terms.
Reset Partial Consent
Here, you will have the option to reset the consent for the specific Cookie groups, for example for the Marketing Category.
This means that the Cookie Bar will be shown again to those visitors who rejected the Marketing Cookies.
This is useful before you launch a new marketing campaign and target the visitors who previously rejected the marketing Cookies.
Schedule Reset
Here, you have there is for scheduling a full or partial reset for the store visitors that did not accept a certain cookie group that will happen on a certain date.
Select the correct date and the cookie group from the drop-down menu before hitting the Schedule Reset button.
You can also check the reference on this below:
Below the section you will also be shown the date for which the rest is now scheduled:
You can hover the ℹ symbol to see the tooltips description for each option, and also refer to the visual example available in the "View how" option for more information on how the option works:
If you want to set up an option, in order to give the store visitor the ability to reconfigure their cookie preferences, please check to one of the following FAQ articles:
Change my cookies choice (footer link)
Add a Cookie bar Widget
Re-Open Cookie bar to change my choice
In need of any assistance with the above options, do not hesitate to drop us a line at support@consentmo.com or via our Live chat.
Where is the option located:
Go to the Settings tab
Open the Reset customer preferences section, as shown below:
What options you have for the consent reset
Reset All Consents
By selecting the All option and clicking the Reset button, it will reset the consent for all your visitors and the Cookie bar will be shown to them again.
This is useful, if you made some changes to your Privacy Policy, so your visitors can accept the new terms.
Reset Partial Consent
Here, you will have the option to reset the consent for the specific Cookie groups, for example for the Marketing Category.
This means that the Cookie Bar will be shown again to those visitors who rejected the Marketing Cookies.
This is useful before you launch a new marketing campaign and target the visitors who previously rejected the marketing Cookies.
Schedule Reset
Here, you have there is for scheduling a full or partial reset for the store visitors that did not accept a certain cookie group that will happen on a certain date.
Select the correct date and the cookie group from the drop-down menu before hitting the Schedule Reset button.
You can also check the reference on this below:
Below the section you will also be shown the date for which the rest is now scheduled:
Additional information how this works
You can hover the ℹ symbol to see the tooltips description for each option, and also refer to the visual example available in the "View how" option for more information on how the option works:
Options for the visitor to the change their own consent
If you want to set up an option, in order to give the store visitor the ability to reconfigure their cookie preferences, please check to one of the following FAQ articles:
Change my cookies choice (footer link)
Add a Cookie bar Widget
Re-Open Cookie bar to change my choice
Need help?
In need of any assistance with the above options, do not hesitate to drop us a line at support@consentmo.com or via our Live chat.
Updated on: 30/12/2024
Thank you!