Articles on: Frequently Asked Questions (FAQ)

Set compliance for the Canadian PIPEDA?

Setting up PIPEDA compliance effectively is crucial for stores operating in Canada, as it ensures adherence to the country's privacy laws. Here's a comprehensive guide to establishing compliance in your store:

Region-Specific Activation:
Start by adjusting the Enable For Specific Regions setting in your store to focus on Canadian Visitors (PIPEDA). This step is essential to ensure that your compliance measures specifically cater to the requirements of Canadian privacy legislation.

Creating a PIPEDA Compliance Page:
- For Paid Plan Users: Benefit from the convenience of automatically generating this page. Navigate to the General tab in your app settings and use the provided option.

Generate PIPEDA Page

- For Free Users: The process involves manual steps, but it's straightforward. Follow our guide to create the page:
Recreate Deleted Compliance Page

Integrating the Compliance Page into Your Storefront:
The next step is to add your PIPEDA Compliance page to your online store. This integration is crucial for visibility and accessibility. Follow the instructions in our helpful article:
Adding GDPR Page to Store Front

Automatic Generation for New Installations:
Notably, since November 3rd, 2022, the app automatically generates the PIPEDA Compliance page for new installations. If your installation is more recent than this date, the page should be pre-generated. However, if it's missing, refer back to the FAQs for creation steps.

Seeking Support:
If you encounter any difficulties or have specific questions, our support team is ready to assist. Contact us at or use the Chat button on the bottom right of your browser for immediate assistance.

Your proactive approach in setting up PIPEDA compliance not only aligns with legal requirements but also builds trust among your Canadian customers.

Updated on: 23/11/2023

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