Articles on: Frequently Asked Questions (FAQ)

Fix overlapping with other Widgets

Encountering issues with the Cookie bar overlapping other widgets on your store?


Here's how you can seamlessly adjust its position to ensure a smooth and unobtrusive browsing experience for your visitors.


Positioning the Cookie Bar


  • Design Adjustments:


Navigate to the Cookie banner tab > Design section and locate the Possition option in your app settings.


This allows you to alter the placement of the Cookie bar, potentially resolving any overlap issues.


By default, the Cookie banner is displayed at the bottom part of the screen.


If you want to change the position of the Cookie banner, you can navigate to:


  1. Cookie banner


  1. Design tab > Banner layout


  • If you select the Banner view, you will see the Position option with Bottom and Top available there




  • The Dialog view, if selected, is only available for a centered position on the page:




  • For the Box view, you have the options shown below:




  • If the Smart Consent option is selected, for it you have two options for positioning - Bottom right and Bottom left.


There are also options for setting the position of the banner as per the device used by the visitor.


For example, for the Desktop you can set it to bottom right and for Mobile to bottom left.


There is also an option to set the distance from the bottom and the sides of the page.




Custom CSS for Overlapping Widgets


  • For Top Layer Appearance: If you prefer the Cookie bar to overlay other widgets (like chat widgets), insert the following CSS code into the Custom CSS field in the Consent banner tab > at the bottom of the Design section.


This code sets the Cookie bar's z-index to the highest possible value, ensuring its topmost display.


.isense-cc-window {
z-index: 2147483647 !important;
}



  • The option is avaialble **in our **Plus and Enterprise plans.


Important Considerations


  • Max Value Conflicts: If this CSS adjustment doesn't resolve the issue, it's possible that the overlapping widget also has its z-index set to the maximum (2147483647).

Reducing the widget's z-index by 1 might be necessary.


  • Need Assistance?: If altering the CSS feels daunting, contact us. Our team can craft the necessary CSS adjustments for you.


Additional Resources



Need help?


For any further queries or personalized assistance, our support team is readily available at support@consentmo.com. We're committed to ensuring your store's seamless and compliant cookie consent management.

Updated on: 27/02/2026

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