Articles on: Frequently Asked Questions (FAQ)

The meaning behind the Data collection text

The text we are referring to here, is the following:
"*By clicking on the above buttons, I give my consent on collecting my IP and email (if registered). For more check GDPR Compliance"

The purpose of this text is for the visitor/customer in your website to know that by clicking on the above-listed buttons they are giving their consent that we (iSenseLabs LLC) as a processor of information will use the up-listed data (IP and email if registered) in order to execute the request. We keep this information for 12 months and after this period is over, the information gets deleted as per the privacy laws our app is dedicated to.

In the text, there is also a link, in which both the link itself and the wording will work based on the option Enable for Specific Regions. Here is how the link works:

If your bar is set to show only for EU/EEA Visitors (GDPR) + Brazil (LGPD) the link will redirect to your GDPR Compliance page.
If your bar is set to show for either California Visitors (CCPA-CPRA), Virginia (VCDPA), Colorado (CPA), Utah (UCPA), or Connecticut (CTDPA) the link will redirect to your US Laws Compliance page.
If your bar is set to show only for Canada Visitors (PIPEDA) the link will redirect to your PIPEDA Compliance page.
If your bar is set to show only for Japan Visitors (APPI) the link will redirect to your APPI Compliance page.
If your bar is set to show in all the regions available for the Free Plan and Standard Plan users - EU/EEA + Brazil, California, Virginia, Colorado, Connecticut, Utah, Canada and Japan, the link will redirect to the respective page as per the visitor's location.
If your bar is set to show for All Countries, and a visitor from a region, different from the ones listed above, the link will redirect to your GDPR Compliance page.

NOTE: If you do not have any of the compliance pages generated, the link will redirect to our app's Privacy Policy & Terms of Service.

If for some reason you have deleted the pages off the store, you can refer to our article:
I accidentally deleted my Compliance page. How can I get it back?"

Note: The text and the link there are placed in accordance with the GDPR regulations, and we do not recommend removing or changing them before you discuss this with a local GDPR law advisor.



This is also covered in the Compliance pages where upon submitting a request the customer/visitor is required to check the following in order for the request to get processed:

Updated on: 09/02/2024

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