Articles on: Frequently Asked Questions (FAQ)

Understanding the Analytics Section in the Consentmo App

The Analytics dashboard in the Consentmo GDPR app provides valuable insights into how your store visitors interact with your Cookie banner and data privacy tools.

This section updates automatically every 6 hours and helps store owners monitor compliance performance and user behavior.

Metrics Overview (Top Section)



MetricDescription
ImpressionsThe number of times the cookie banner was displayed to visitors.
InteractionsThe number of users who took an action on the banner (e.g., clicked Accept All).
Consent RateThe percentage of users who accepted all cookies compared to total interactions.
Accepted AllNumber of users who accepted all categories of cookies.
Rejected AllNumber of users who rejected all cookies.
Partially AcceptedNumber of users who selected only specific cookie categories.

📌 Note: A 0% consent rate may indicate that visitors are either ignoring the banner or only partially accepting cookies.



Filter by Date Range



By default, the analytics data can be filtered by:

Last 7 days
Last 30 days

Use this to compare engagement and consent trends over different time periods.



Additional Insights (Available on Plus and Enterprise Plans Only)



The following sections are available to merchants on the Plus and Enterprise plans and provide deeper insights into user behavior and compliance:

DSAR Distribution



This section tracks the number of user-initiated requests for specific privacy actions:

ActionDescription
Account EditRequests to update account details
Account OrdersRequests to view order history
Account ReportsRequests for downloadable account reports
Account RequestsGeneral data access requests
Account DeletesRequests to delete personal data
Account Do Not SellRequests to opt out of data selling (CCPA-related)

If the count remains at 0, it means no DSARs were submitted during the selected date range.



Users Most Accepted On



Shows which pages users were on when they accepted cookies:

/ → Homepage
/policies/privacy-policy → Your privacy policy page

This insight helps you understand where banner interactions occur most frequently.



Top Locations



Displays the countries where users most commonly interacted with the banner.
This can help you track GDPR compliance and audience demographics.

Example:
Germany – 10 interactions



Device Distribution



Shows what type of device users were on when interacting with the Cookie Banner:

Mobile
Tablet
Desktop

This helps ensure your banner is responsive and optimized across devices.



Need help?



In need of any assistance with understanding the stats, do not hesitate to drop us a line at support@consentmo.com or via our Live chat.

Updated on: 02/06/2025

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