Articles on: Frequently Asked Questions (FAQ)

What should I do if I update my store theme?

Updating your Shopify store theme is a common practice to keep your online presence fresh and engaging. However, it often raises concerns about the functionality of essential apps like GDPR/CCPA compliance tools.


With Consentmo, rest assured that your transition to a new theme is smooth and your compliance is uninterrupted.


Key Steps After a Theme Update


  1. App Embed Activation:
  • Post-theme update, it's crucial to ensure that Consentmo's cookie bar is active and functioning correctly.
  • For stores utilizing the app embed option, re-enabling this feature in the new theme settings is necessary.
  • Detailed guidance is available in our article: Activating Cookie Bar via App Embed.


  1. Reapplying Customizations:
  • If you had any custom blocking scripts or metafields integrated into your previous theme for functionalities like Google Analytics or Facebook Pixel blocking, these would need to be reapplied.
  • This ensures that all your custom settings and compliance measures are retained in the new theme.


Why Choose Consentmo for GDPR/CCPA Compliance?


  • Flexibility Across Themes:
  • Consentmo's design ensures that your compliance tools adapt to theme changes without hassle.
  • Ease of Use:
  • Simple, user-friendly interfaces and instructions make managing compliance straightforward.
  • Continuous Compliance:
  • With Consentmo, you maintain uninterrupted compliance, crucial for building trust with your customers.


Need Assistance?


  • Support at Your Service:
  • Our dedicated support team is just a click away. Reach out to us at apps-support@consentmo.com or via the Chat button for real-time assistance.
  • Tailored Solutions:
  • Whether you need help re-enabling app embeds or reapplying custom scripts, our team provides bespoke solutions to align with your store's needs.


Conclusion


Updating your Shopify store's theme should not be a roadblock to maintaining GDPR/CCPA compliance. With Consentmo, you have the assurance of a seamless transition, keeping your compliance tools effective and intact. Stay ahead in the digital marketplace by ensuring continuous compliance and a fresh store look, all while enjoying the ease and support offered by Consentmo.


Updated on: 22/11/2023

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