Articles on: Setup Guide

1. Is the cookie bar visible on your store front?

After installing a cookie bar app, there might be instances where you don't immediately see it on your storefront. This can be perplexing, but there are various explanations for why this might happen.

We've thoroughly examined these potential issues and have compiled them to ensure you can swiftly diagnose and resolve the problem.

An excellent resource to start with is the detailed video guide that we have put together. This guide is accessible via the link below, where we walk you through a checklist of common factors that might prevent the cookie bar from being visible on your storefront:

If, after consulting the video, you find that the cookie bar is still not appearing, do not worry. Our dedicated support team is readily available to assist you. Additionally, you might uncover the issue by reading through the following FAQ:

Why is the Cookie bar not showing for me?

For direct support, you have two convenient options. You can reach out via the live chat by clicking the Chat button located at the bottom right corner of your screen. Alternatively, you can send an email to our support team at Either way, our goal is to ensure that your cookie bar functions seamlessly, as it plays a critical role in your site's user experience and compliance with privacy laws. We're here to help you make sure that your cookie bar is a reliable and effective part of your store.

Updated on: 18/12/2023

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