Articles on: Frequently Asked Questions (FAQ)

Block Facebook and Google on the Checkout

Integrating responsible cookie management and respecting customer preferences is key to maintaining trust and compliance. When it comes to the checkout process, it's essential to handle third-party cookies like Facebook Pixel and Google Analytics with extra care. Here's how our app ensures that cookies are managed correctly during checkout:

Dynamic Cookie Blocking: The app blocks cookies on each page load, adapting to the customer's preferences or the app's initial state.

Shopify's Consent Tracking API Integration: Our app utilizes Shopify's Consent Tracking API to set a flag that controls cookie behavior on the checkout page. Since the app's blocking script doesn't load by default on the checkout page, this integration is crucial for proper cookie management.

Customer Preference Acknowledgment: Depending on the customer's action—whether they accept all cookies or opt out of certain categories like Marketing or Analytics—the API flag adjusts to allow or block Facebook Pixel and Google Analytics cookies on the checkout page accordingly.

Full Control Over Checkout Page Cookies: If all cookies are accepted, no cookies will be blocked at checkout. Conversely, if a customer opts out of specific cookie groups, the corresponding cookies will be blocked, ensuring that their choices are respected throughout their shopping experience.

For a deeper understanding of how Shopify's API works and how it can be implemented to manage customer privacy effectively, you can refer to Shopify's official documentation on the Customer Privacy API.

If you encounter any challenges or have questions about setting up cookie management for your checkout process, our support team is here to assist you. Reach out to us at, or simply click on the Chat button at the bottom right corner of your browser for immediate assistance.

Our goal is to provide you with the tools and support you need to ensure your store is not only compliant but also provides a seamless and respectful experience for your customers.

Updated on: 19/12/2023

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