Articles on: Frequently Asked Questions (FAQ)

How to translate the app by using ETranslate?

At the moment, you can translate the Cookie bar & Preferences popup with ETranslate in the following way:

Make sure that the Cookie bar and Preferences popup language is set to the original one for the store from the Translation tab of the Consentmo GDPR app



Follow the instructions from How to translate the app by using metafields?.

Once you have completed the steps there, the texts fields of the app should be visible in the ETranslate's app settings. You can locate and translate them by following the steps below:

1. Navigate to the Translation tab > Manage language
2. For the language you are translating to, select the "Manage" option
3. From the available store elements there, select the "Shop metafields" from the bottom of the list
4. Select the Translate all option available on to top right of the page



As for the Compliance pages, they can be translated from the Etranslate's Pages section like the rest of the pages in the store, as shown below:



If your original store language is not English, you can change the language of the GDPR compliance page from the Translation tab > Language For The Compliance Pages , as shown below:



If you are running a Free plan, you can also check the article below on how the translation of the page to the original store language can be done manually:
Translating the Compliance pages

In need of assistance with this, you can always reach out to our support team at support@consentmo.com so they can help with the process.

Updated on: 19/12/2023

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