• Why is the Cookie bar not showing for me?

  Troubleshoot Cookie Bar visibility issues on your store with our comprehensive guide. Discover common reasons, from location restrictions to browser interactions, and find effective solutions like VPNs and Admin Mode. Need more help? Contact our dedicated support team.Featured

• The links/buttons for the requests on my Compliance pages are not visible.

  Learn how to customize text color on your online store's HTML page. Dive into easy steps for CSS styling, specifically for the "#gdpr_page button" elementFeatured

• I am not able to upgrade the plan. What can I do?

  Ensure you have the right Shopify Account permissions before making app changes. Facing issues with plan upgrades? Use our detailed guide on accessing the 'Upgrade Plan' section and explore FAQs for smooth transitions and discount opportunities.Featured

• The Cookie bar is blocked by other widgets I have in the store. What can I do?

  Struggling with overlapping widgets on your Shopify store? Explore step-by-step solutions to position your Cookie bar correctly using CSS and z-index adjustments. Dive into our FAQ for more insights or connect with our dedicated support for hands-on help!"Featured

• The Cookie bar and the app in general are acting strange on the front end.

  Experiencing erratic Cookie bar behavior on your store? Most issues arise from multiple GDPR apps installed. Ensure optimal functionality by using a single GDPR app and enabling the App Embed option. Need assistance? Our support team is always ready to helpFeatured

• I lost my Compliance pages. How can I get them back?

  Accidentally deleted your Compliance pages? Fear not! Learn automated and manual recovery methods based on your subscription type. Comprehensive guide available for a hassle-free solution.Featured

• The Cookie bar content is gone. How can I fix this?

  Having trouble with the Cookie bar display after edits? Discover how to quickly fix it using the Translation tab's Refresh Metafields button. Simple solutions for smoother web experiences.Featured

• I need to link my Privacy Policy page to the Cookie bar.

  That is an easy one. You can navigate to the Cookie Bar tab Cookie Bar Content section and there you will find the fields in which you need to input the link for your Privacy Policy page, which will be linked on the Cookie bar: If you need to link more than one page there, you can also refer to our FAQ section “How to add an additional link in the Cookie bar, next to the PrivacyFew readers