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Articles on:Troubleshooting
Navigate our Troubleshooting section for solutions to common issues. Quick fixes and guidance at your fingertips

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  • Creating new DSAR pages
    DSAR (data subject access request) pages are automatically created when you install the app and complete the region selection during the Quick Setup process. The generated pages correspond to the regions you select during setup. Automation for paid user If you are on a Paid plan, you can generate the DSAR pages automatically by following these steps: Go to the Policies tab Open the DSAR pages section Generate the pages you need (hFeatured
  • The links/buttons on my DSRA pages are not visible.
    Learn how to customize text color on your online store's HTML page. Dive into easy steps for CSS styling, specifically for the "#gdpr_page button" elementFeatured
  • The Cookie bar is blocked by other widgets I have in the store. What can I do?
    Struggling with overlapping widgets on your Shopify store? Explore step-by-step solutions to position your Cookie bar correctly using CSS and z-index adjustments. Dive into our FAQ for more insights or connect with our dedicated support for hands-on help!"Featured
  • The Cookie bar and the app in general are acting strange on the front end.
    Experiencing erratic Cookie bar behavior on your store? Most issues arise from multiple GDPR apps installed. Ensure optimal functionality by using a single GDPR app and enabling the App Embed option. Need assistance? Our support team is always ready to helpFeatured

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