Dashboard

• Enabling the Cookie Bar

  Where is the option located Go to the Consent banner tab Locate the Show Cookie bar section There you will have the following three options: Enable - Once you choose this option, the Cookie Bar will be shown on your store to the specific regions you enable the Cookie bar for. Disable - You may use this option if you would like to test if our app causes aFew readers

• Dashboard statistics - what each sections means

  If you navigate to the Dashboard section of our app, you will notice the following graphics below: There you will be able to find the following sections and information on the activity of the visitors towards the cookie bar and overall. Stats Available for Free and Standard Users For our Free and Standard plan users, the updated dashboard provides important data such as: ConseFew readers

Translation

• How to Customize Language Settings for DSAR Pages and Request Emails

  Optimize your user experience by easily changing the language of Compliance Pages and GDPR Request Emails on Consentmo's premium plans. View our demo for a step-by-step guide on customization.Featured

• Default Language of the Cookie Bar

  Easily set the default language for the Consentmo Cookie Bar & Preference popup on Shopify. Dive into our guide, switch between popular languages, and ensure your site communicates clearly with your audience. Remember to refresh metafields after changes for seamless integration.Featured

Cookie Bar Settings

• Initial state of the Cookies and buttons setup

  Learn how to configure the initial state of cookies for user consent in your store. Navigate through our app settings for optimal privacy compliance, ensuring a tailored experience for your visitors.Featured

• Editing the Text of the Cookie bar and Preference popup

  Customize your Cookie Bar and Preference Popup text seamlessly in Consentmo. Navigate to the Cookie Bar tab to tailor messages, add privacy policy links, and ensure clear communication with visitors.Featured

• Re-Open Cookie bar to change my choice

  Where to Find This Feature? Available exclusively for Plus and Enterprise plan users, this widget can be found with the below steps Go to the Consent banner tab Open the Widget section. Customization Options: Position & Appearance: Choose the widget's placement on your page and decide between a text button or an icon format. Text Button: TailorSome readers

• Cookies Declaration Table - Explained

  Discover how to effortlessly add a comprehensive list of cookies used in your store to your Privacy Policy page with our Cookie Information Table feature. Located in the Cookie Bar tab, this tool categorizes cookies for easy copying and integration into any page. Learn more in our tutorial about managing cookie descriptions and categories for enhanced customer privacy compliance."Few readers

• Bulk Import and Export cookies using a CSV file

  You now have the option to Import and Export cookies on a CSV file by going to the Cookies management tab Manage cookies section Import/Export option, as shown below: This feature is available for Standard, Plus, and Enterprise plan users. Creating a list of cookies You can check information on how to populate the CSV file correctly, as shown below:Few readers

• Resetting Your Customer’s Consent Preferences

  If you’re currently using our Plus or Enterprise plans, you’ll have the option to Reset your Customer’s Consent Preferences. Where is the option located: Go to the Settings tab Open the Reset customer preferences section, as shown below: What options you have for the consent reset Reset All Consents By selecting the All option and cliFew readers

Help center

• How to get Support?

  Once you access the app settings, there you have the option to contact our support team, by clicking the Support option on top of the page and from there select either, Diagnose my site, Chat or you can also click the Frequently Ask Questions, as shown below: As also shown above, if you need help with the setup of the app, there is a dedicated button Get setup assistance, which willFew readers

Compliance pages

• DSAR pages and Request Emails and Pages - Explained

  Merchants are regularly confused when it comes to the relation between the GDPR Compliance Pages and the Request Emails and Request Pages. In this blog post, we will dive into more details in order to show what each one of these do. What are the DSAR (Data Subject Access Requests) pages and how do they work? The DSAR pages include all the necessary GDPR types of requests your store needs in order to be compliant with the customer prFew readers

General

• Email address for notifications from Consentmo app

  By default, all notifications from our app are delivered to the Admin email address of the store. In case you need to receive these on another custom email address, check the below guide on how to do this. General notifications from the app To customize your notification preferences: Go to the Settings tab Open the App notifications section In the Primary email address field, add the custom email address on which you want to receive notificationFew readers

• Viewing and Generating the DSAR pages

  In order to view the DSAR (Data Subject Access Requests) pages generated for your store upon installation of our app, you can navigate to the Settings tab Compliance section, as shown in the image below: Help Center question In case you are running one of our paid plans, such as Standard, Plus, or Enterprise, and accidentally deleted your store'Few readers

Design

• Close the Preferences popup - Click away option

  There is an option for the Preferences modal of the cookie bar to be closed with a click-away function. Where to find it? To enable the option, please follow the steps here: Go to the Consent banner tab Open the Design tab Find the Click away popup option Toggle it or depending on your preferences How it works? It gives you the option to enable closing of the Preferences modal, of the Cookie bar, not onlyFeatured

• Changing the Cookie Bar layout and position

  Position options If you want to change the position of the Cookie Bar, you can navigate to: Consent banner Design tab Position Layout options If you are running any of our paid plans, you also have the option to change the style of the Cookie bar by following these steps: Consent banner Design section Bar Layout optionsFew readers

• Custom CSS options

  You can apply CSS to different elements of the Cookie bar and the Preferences popup. This can be done by following these steps: Open the Consent banner tab Go to Design Find the Custom CSS section To know more about the specific Selectors we use for the Cookie Bar and Preference popup; please refer to this FAQ: Which are the CSS selectors for the Cookie bar and the PrefFew readers

• Enabling the “Reject” button and “Close/ X” option

  Setting a Reject button In the app settings there is an option to enable a “Reject Button” on the cookies bar. For this, you can navigate to the: Consent banner tab Design section as shown below: “Close/ X” option In the same section, you can also enable a “Close/X icon” for the cookie bar, by toggling On the button, as shown in the image belFew readers

• Customizing the DSAR emails settings

  These are the emails your customers will receive after submitting a request through the DSAR Pages Where to customize the emails? If you want to customize the email template for the DSAR (Data Subject Access Requests) pages’ request email you can follow these steps: Go to the Settings tab Open the Compliance section Check the DSAR email template options (https://gdprstoFew readers

• Customizing the DSAR Request Page Settings

  Once a DSAR (Data Subject Access Requests) request is submitted, customers receive an automated email confirming their submission - the DSAR email. This email includes a link to their Request Page, where they can track their request status and adjust their data preferences. Example for the request page from an account edit request:* Where to customize the pages? IfFew readers

• Adding your store Logo to the Preference popup

  If you are looking to match the Cookie bar with the overall design and branding of the store, you have the option to add your Store Logo in the Preference popup. Where to find it Go to Consent banner tab Design section Scroll down to the Show preferences logo option, and turn it on Upload the logo and save the changes The option is available in aFew readers

• Consentmo GDPR app: Adaptive Mobile Experience

  The Adaptive Mobile Experience feature is a new addition to the Consentmo GDPR app designed to improve mobile users' experience. It offers a banner that mimics the native OS experience, making it easier for users to opt in and opt out of consent requests. Enabling the Native Mobile View can significantly boost mobile user acceptance rates by providing a more intuitive and seamless experience. This feature ensures that the consent banner is user-friendly and matches the look and feel ofFew readers

Integrations

• Consentmo - Checkout Extensibility

  Offer your customers the ability to provide consent with our cookie banner that loads inside your checkout with the latest checkout extensibility from Consentmo - Build for ShopifyFeatured

• Hydrogen (Headless) Integration

  For Shopify Hydrogen users, integrating a robust cookie consent tool is now seamless and effective with Consentmo GDPR. As the digital landscape evolves, ensuring your headless webpages comply with privacy laws is crucial. This is where Consentmo GDPR steps in, offering a tailored solution for Hydrogen-based stores. Discover the integration possibilities by visiting the Integrations tab in the Consentmo GDPR app. Here, a clear path to integrating with Hydrogen stores is laid out, as depictFew readers

• Global Privacy Control (GPC) integration - Consentmo

  The Global Privacy Control (GPC) is a privacy standard designed to give users more control over their personal information online. It allows users to signal their privacy preferences to websites and online services automatically. With GPC, users can set their preferences once through their web browser or other tools, indicating whether they want their data to be collected, shared, or sold. Websites and services that adhere to the GPC standard are obligated to respect these preferences, proFew readers

• TCF v2.2 Compliance - Consentmo

  The Transparency & Consent Framework (TCF) version 2.2, developed by the Interactive Advertising Bureau (IAB) Europe, is a standard designed to help ensure digital advertising continues to respect users' choices and align with the General Data Protection Regulation (GDPR). It aims to provide a clearer communication path between publishers, advertisers, and users regarding data usage and consent. Recently, Consentmo has been approved as a Consent Management Platform (CMP) byFew readers

Consent Log

• Tracking the Policy Acceptance in your store

  The Consentmo GDPR Compliance app offers detailed information on the cookie bar interactions in the Consent Log tab, specifically within the Consent records section. Acceptance stats This feature presents a detailed view of how visitors engage with the Cookie bar, allowing you to monitor acceptance or rejection rates of different cookie categories. Here's how you can access these insights: (https://storage.crisp.chat/users/helpdesk/website/b07f7406951a4000/poliFew readers

• Filtering and Exporting the Data Subjects Request

  In case you want to filter the request made based on the specific Compliance page in your store, you can navigate to the Consent Log tab Data Subjects Request section, as shown below: Help Center question There, you will have the option to see the requests being made from each Compliance page you generate from our app.Few readers

• Showing the Requests made from the DSAR pages

  Where to find the records Navigate to the Consent Log tab Open the Data Subjects Request section You can also filter the requests by: Source of request - which DSAR (Data Subject Access Requests) page it was sent from Request Type - Edit profile, Personal Info Request, Customer Deletion Request etc. Exporting the data You can alsFew readers